HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Hotels
9.1
/10
Exceptional
915 reviews
In the Area
See Map
Seeburgstrasse 72, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel is located in area / city Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Seeburgstrasse 72, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6000
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Discover More About HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Location


HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel is located in area / city Luzern.

About HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel exclusively for you.

HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel.

All facilities in HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Others HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Rooftop terrace
  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Private beach
  • Spa
  • Garden
  • Sauna

Sports and Recreations

  • Fitness center
  • Billiard
  • Tennis court

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 35.00 for adults and CHF 15.00 for children
  • Uncovered self parking fee: CHF 15.00 per day
  • Pet fee: CHF 30 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: CHF 40.00 per night
  • Rollaway bed fee: CHF 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
69
Number of floors in HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
5
Another facilities in HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

What are available facilities at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel?
There are top facilites at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel?
The standard check-in time at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel provide breakfast?
Yes, HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel has a 4.5-star rating.
How many floors does HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel have?
HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel has 5.
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More Reviews from Other Guests in HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

9.2
Exceptional
From 909 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Number of reviews per page
20
40
Top reviews
Megan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better. I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
Read More
Kevin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing view of the lake, great pillows, awesome amenities and conveniently located right next to the Hermitage Bus Stop with buses arriving every 15 minutes.
Mohammed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was wonderful and flawless... the choice in lucern definitely..
Corneilius
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent property
Joanne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wry nice stay. Excellent service. Beds uncomfortable.
Doly
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room hospitality and breakfast was grest. The Spa erea is not good enough.
Praveen
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is rude & try to charge you for parking even though there is free parking available.
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing views of the lake. Tremendous staff and the room was big with all modern appointments
Hoai Anh
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A
Mariana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very friendly staff, hotel overlooking the lake with stunning views. E-bikes and paddle boat rental included! Restaurant with excellent food. Will definitely come back
Frederick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic stay, in a beautiful location with easy transport links. Room was perfect with an amazing lake view. Lovely food and service in the bar area, but had some issues with dining room in main restaurant, this was addressed effectively at reception. Overall a fantastic stay.
Changyu
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Generally, it’s no worth the price
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous!
Read More
AHMED
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.
Read More
Jordan
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This resort is absolutely beautiful, and all the employees here were attentive, kind, and helpful. This was our first time in Switzerland, we will definitely be staying here when we go back!
Payman
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice views. Clean property. Nice staff
Jasmine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel advertises as a Spa but they had no spa services available to book, nor would they bring in anyone to provide them. we had to go to another hotel. The price was very high for the value. The staff was great. The beds were the best we found in Switzerland. The room was beautiful.
Luke
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very underwhelming and it’s advertised much better than it actually is. During our 4 night stay they hosted 1 wedding, a birthday party and 2 corporate events. During this time we couldn’t use a lot of the facilities - so don’t think you’ll be getting access to the beach club whenever you want, or other amenities for that matter. Unfortunately it was the service that was the worst part. The beach club waiter was flat out rude and the reception/ management did nothing after our complaints - they really don’t care. We left with a pretty ill feeling towards the hotel which wasn’t what we expected when paying £600 a night. Really not worth the price tag - just avoid!
Read More
Laurent
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Read More
Chandra
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

You may revisit your policy with the property as they seem to treat your members differently. When we requested for a better view room not upgrade they told us you booked through Expedia which is the cheapest room and that’s not a great customer service. They helped nothing with the local sight seeing tours or guides to connect with local sightseeing. Overall not recommended for tourists who are looking for a better stay and experience.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 909 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Number of reviews per page
20
40
Top reviews
Megan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel was lovely! We were so exhausted upon arrival bc we had been traveling quite a bit (with two little kiddos) and the staff was SO nice! The views are amazing, the rooms are clean and big and so comfortable. We ate one time in the bar area and the food and drinks were great, too. The staff was so nice to us and our kids which just made the whole experience even better. I also sent out laundry one day and it came back same day. Clean and neatly folded - I was very impressed. Thank you! We’ll be back!
Read More
Kevin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing view of the lake, great pillows, awesome amenities and conveniently located right next to the Hermitage Bus Stop with buses arriving every 15 minutes.
Mohammed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was wonderful and flawless... the choice in lucern definitely..
Corneilius
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent property
Joanne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wry nice stay. Excellent service. Beds uncomfortable.
Doly
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room hospitality and breakfast was grest. The Spa erea is not good enough.
Praveen
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is rude & try to charge you for parking even though there is free parking available.
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing views of the lake. Tremendous staff and the room was big with all modern appointments
Hoai Anh
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A
Mariana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very friendly staff, hotel overlooking the lake with stunning views. E-bikes and paddle boat rental included! Restaurant with excellent food. Will definitely come back
Frederick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic stay, in a beautiful location with easy transport links. Room was perfect with an amazing lake view. Lovely food and service in the bar area, but had some issues with dining room in main restaurant, this was addressed effectively at reception. Overall a fantastic stay.
Changyu
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Generally, it’s no worth the price
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous!
Read More
AHMED
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.
Read More
Jordan
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This resort is absolutely beautiful, and all the employees here were attentive, kind, and helpful. This was our first time in Switzerland, we will definitely be staying here when we go back!
Payman
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice views. Clean property. Nice staff
Jasmine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel advertises as a Spa but they had no spa services available to book, nor would they bring in anyone to provide them. we had to go to another hotel. The price was very high for the value. The staff was great. The beds were the best we found in Switzerland. The room was beautiful.
Luke
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very underwhelming and it’s advertised much better than it actually is. During our 4 night stay they hosted 1 wedding, a birthday party and 2 corporate events. During this time we couldn’t use a lot of the facilities - so don’t think you’ll be getting access to the beach club whenever you want, or other amenities for that matter. Unfortunately it was the service that was the worst part. The beach club waiter was flat out rude and the reception/ management did nothing after our complaints - they really don’t care. We left with a pretty ill feeling towards the hotel which wasn’t what we expected when paying £600 a night. Really not worth the price tag - just avoid!
Read More
Laurent
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Every room has a beautiful lake view and air conditioning. Our room was spacious and cool, the bed was comfortable and everything was very clean. The staff was extremely accommodating and helpful, and their English was perfect. They helped us make transit plans for going to Mount Rigi, and they made many calls for us when we were trying to locate my lost sunglasses. They were very friendly and nice and amazing! For a hotel at this price point, the breakfast was just good but not extraordinary - they had all of the things you would expect, but not more. The mini bar was not free. The restaurant options were very limited during the day, and the beach bar was closed for the full day one of the days we were there. The spa was minimal, but clean, and there were very few spa appointments available, only in the morning and for one person at a time. Also, it's a bit far out of town, so you have to take the 24 bus everywhere, which only comes every 12 minutes.
Read More
Chandra
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

You may revisit your policy with the property as they seem to treat your members differently. When we requested for a better view room not upgrade they told us you booked through Expedia which is the cheapest room and that’s not a great customer service. They helped nothing with the local sight seeing tours or guides to connect with local sightseeing. Overall not recommended for tourists who are looking for a better stay and experience.
Read More
Number of reviews per page
20
40