Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See

This was the third time we stayed, and will come back again. Great rooms, great views and a fabulous restaurant across the street.

Great location right on Lake Lucerne. Easy, professional checkin. Very clean and breakfast was great. Would return.

Beutiful and very comfortable!

We stayed at this hotel for 4 nights. The hotel has authentic decor and it even has an elevator. The hotel breakfast is very good as well. The staff is very friendly and informative. They were always available. There is also a coffee lounge that my husband loved. The things we did not like is that our room did not have any type of fan, it was very hot during the day and night. Eventually we got a fan and it worked ok. The lake access is shared with the community and it is not exclusive to guests. We paid for lake view and it was very noisy. Especially at night. So many people yelling and being loud, we needed to keep the windows open because it was so hot. Also the one day I wanted to relax on a lounge chair and read there was a yoga class for the public right on the hotel lawn where it’s supposed to be exclusive for guests. It disrupted the peace and quiet I was looking for. There were a lot of children and families at the lake and at the lawn right next to the hotel where it’s the public side. Overall it did not feel like peace and quiet or exclusive. The bed was not as comfortable either. The pillows were so flat I had to stack my pillows to get some type of support.

Beautiful facility and amazing staff. Highly recommend the place

Amazing stay it was absolutely beautiful just not a lot of options to go to dinner or eat out

The staff is incredible. It's not the easiest to get to via public transportation, but it is quiet and lovely. The lake access can't be beat.

Very nice ambience

Very clean, beautiful place! Wish we could stay longer! Staff very accommodating. Will stay again!

Property was great - loved the ambience and staff helpfulness. Only comment for improvement: air conditioning would be nice for hot days, a USB charger in the room would also be nice.

Great location and service

Comfortable hotel right on Lake Lucerne only a few miles from the beautiful city of Lucerne. Wonderful views of the lake and surrounding mountains. Breakfast was not included in the room rate and at CHF25 per person rather expensive.

Very comfortable, clean, charming and delightful staff.

Beautiful traditional swiss chalet. It's a little away from Lucerne. But otherwise great views, quiet and peaceful.

Very helpful staff. The bathroom was updated. The rest of the furniture is a bit outdated. The balcony had a nice view of Lake Lucerne. The breakfast was good.

Lovely hotel in a stunning area. Room was super comfortable and the staff were friendly and always ready to assist. Would definitely recommend this hotel.

was wonderful

Check in was fast and effortless. We were able to get a reservation for dinner at the same time. The hotel interior is charming and elegant. A cafe next door sold us a wine to take to the waterside at the hotel’s private park. Dinner at the hotel restaurant was absolutely delicious. You must have the chateaubriand. Beautiful setting. We will be back!

Good room with excellent romantic setting. Lovely service and good getaway from the city

One of the best hotels we've ever stayed at in terms of setting and service. The front of house staff were both friendly and very efficient helping with both queries and advice. The restaurant and breakfast rooms are located in a seperate building opposite the main hotel. The breakfast buffet was high quality with a good choice of food and, while the hotel restaurant menu had a number of interesting dishes it wasn't our style of food. That said, there is a great Argentinian restaurant right next door which served a wide variety of the most excellent food backed up by very friendly and helpful staff which we would recommend most highly. Thank you Merlischachen for five wonderful days