A good place to spend time in the nature. 1-2 Nights stay would be good to enjoy the hot spring pools and massage.

Nice people and nice service

Very good for young people, not so friendly for elderly people as too much climbing.

As a hotel guest, the outdoor hot spring pools and access to the forest park for free. Our room was outdated, poorly lit had, and the air conditioner was not working properly. It overlooked the hotel pool which was filled with fallen leaves and moss. The breakfast is located at another building (we had to walk over in the cold and rain) and the breakfast was mediocre. We had dinner at the Chinese restaurant located at B1, the service was good and the food was pretty good. Overall I give this resort B-.

Beautiful surroundings, friendly staff, hot springs were amazing, restaurant was good but not excellent but overall a fantastic experience. Will definitely go again

The room and stay was fantastic! The kids love the pool and hot spring. Beside, the food from the hotel was very limited since there’s not much choices outside the hotel. There would be much enjoyable if the hotel catering improve dearly.

thur couldn’t find our booking record, showed them my confirmation email and still couldn’t find it. Gave us the wrong room type (i booked the room with mountain view but ended up getting a room with the view of the parking lot.)

The beds are very hard, but bedding is very clean. There is no in room hot spring tub, which was disappointing. Breakfast is not great, both for the variety and quality. Since it’s in the wooded area, there is no other option for breakfast.

Very comfortable place to stay for getaway!

I had a problem even before I arrived - arranging for the transport. Email is in chinese. The shuttle was delayed by 30mins when the other passenger arrived late. At check in, I was shocked when the staff tells me I do not have a return ride and that I must either get a cab, or go to some local area that I haven't even heard of. They even tried to demonstrate loudly that it was my fault for not stating I needed a return shuttle, although that to me was implicit. The rudeness of the second staff who came over to help the original trainee got to me. And in the end she did arrange it for me, but while sounding like she was in a fight. She basically forced me to leave at 1130 instead of the 1230 as stated on their website. The resort is widely spaced and the initial orientation by the trainee was full of mistakes (wrong timings and prices) and hard to understand. The brochures and maps are in chinese. Another lady who speaks some english came over and kind of saved the day...she was the only friendly face there amongst one clueless trainee and a staff with a rude tone. Room - basic amenities. Given room at the lift which was noisy. Far distance from hot spring. The duvet/blanket was smelly, which was changed by a staff. Room also had a lingering smell when we first entered, and we aired it for a couple of hours. Limited food choices. I will not recommend non locals to consider this place.

Clean & comfortable, good experience of hot springs! The hiking trial is also great.

It would be better if not for the rain. Will go again in Feb next year to go for the hiking and also to view the sakura.

The facility is great and the staff is wonderful. However, you should have a car there; since public transportation is not readily available. The restaurant on premise is excellent but the few restaurant around is just so so. Good for a one to two day trip, because we did not have a car.

Nice hot spring and facilities prepared and maintained by the hotel. A great place for a rest. Yet, do cost certain money and public transportation to the city is really not very convenience. It takes time and effort, particularly after the evening.

It is not only a resort but also an open tourism spot, so it is more recommended to visit during weekday than weekend. Also it takes a lot of groups by providing BBQ space/ equipment as well as team building area. It could be a bit crowded and noisy during holidays.

This resort was better than I expected. Although a little pricey, the facilities were great, including indoor and outdoor saunas, 2 restaurants, shops and walking trails. Breakfast was very good, and included a large selection of Asian and Western dishes. Parking is available on-premises quite close to the room. The Wi-Fi coverage was good, and the room was very clean. We had dinner at each of the restaurants (one Chinese and one Western), it was very satisfying and not overly expensive. The menus were in English. The resort is located quite close to the Xiawulai nature reserve and the Chiang Kai-Shek mausoleum, both of which are about 15 minutes away by car (not sure about public transport). Otherwise there is not much else to do in the immediate area. Overall we had a very pleasant stay and will be back again if we are in the area.

親子房 （1）隔音差，一直聽到不知道哪裡來的嘣嘣聲。 （2）整潔度待加強，床上.浴缸都有毛髮。 （3）房間內的動物娃娃不能帶走，所以⋯感覺蠻髒的不知道有沒有清洗替換⋯ （4）房內沒有暖氣，冬天不太友善。 （5）房內空間大，附設溜滑梯、帳篷、飛鏢、童書、樂高、電視遊樂器。 （6）戶外溫泉區空間不大，假日可能會很擠。 （7）

所有的服務人員態度都極好、整體設施也不錯。但整體入住時充滿各種噪音、尤其是吹葉機、摩托車等各種馬達聲，令人無法享受在飯店中的山野寧靜。往來車輛的排放空污也取代了住宿區原本應有的清新空氣。房間夠寬敞、景觀也好，但是例如缺乏漱洗台上的毛巾架或晾乾泳衣的晾衣繩等是可加強處。房間有煮水器、大廳也都備飲水機等是加分。大眾池夠大也設備很多，禁穿拖鞋，但婆婆反應磁磚或石頭等相當扎腳。裸湯區如果可以提醒會員們安靜些會令人更舒適

很棒，會想再去拜訪～

雙人房房間超大 泡茶區還有兩個床墊讓大人小孩都睡很舒服