Aksara Heritage

We had an Amazing stay. The staff were Incredible, Helpful and friendly. Overall very peace relaxing environment

I can’t say enough good things about this hotel. This hotel is stunning! The rooms are unique, clean and in great condition. The pool and common area is so peaceful and relaxing, and they also offer a great restaurant and breakfast. The service was the best I’ve ever had. They welcomed us with so much kindness and helped us with our bags and even provided a map and ideas of things to do in the area. I will recommend this hotel to everyone I know and if I ever come back to Chiang Mai, I will definitely stay again.

Great stay at Aksara Heritage. We love the room and the large bathroom. The staff was amazing and breakfast very tasty.

Great location in central of old city. Staff very friendly and helpful. Would definitely return to this hotel.

Beautiful hotel with wonderful staff. I loved having a balcony overlooking their lovely gardens. Great breakfast and room amenities.

Beautiful hotel with wonderful breakfast and pool

We spent a wonderful week at this hotel. All the employees were so professional and kind. We highly recommend it!!! The location couldn’t be better - lots of amazing restaurants and massage parlors.

Excellent, safe, convenient little oasis in the heart of the old city. Exceptionally friendly and helpful staff. The room had everything we needed and plenty of space. Loved overlooking the quiet, treed pool area. Good breakfast (don’t know about the other meals, but the restaurant was full. Good for families because of the pool area - but it was guilt and restful for any guests.

1. Hotel itself it’s like a boutique size, with not much choice of rooms. Be sure to go with the balcony one otherwise, you will literally loose the window. They face a high fence close to the window. 2. The hotel service needs to be revised, only the girl with short haircut has enthusiasm towards clients. Others ignore you many times. Not that we are picky, but being rated 5 stars hotel in Chiang Mai, they should do better. 3. Room cleaning was not done in time. We left from 8am and came back around 15pm. The room was still the same. We had to go find the person in charge in order to send someone. 4. Shower floor slippery with no anti slip mat available in the room. Very dangerous if you don’t pay attention. 5. Breakfast level and service does not match hotel rate. No service noticed, it’s like a holiday inn level. 6. Over 3 days, no single one employee remains available at the pool bar, you have to go get them from elsewhere. 7. Employee manage the bedding stuff all over the place. You see them in the hallway, you see them next to the pool. Literally all day. Not too pleasant generally speaking. 8. Overall, employee’s attitude and service does not match its description. A lot other 4 stars boutique hotel are genuinely better and priced better. I would say that it is a bit overrated not worth to pay the high price for it unless you have a really good deal. 9. One star we are giving to the cat that the hotel adopted. Very kind heart of them to have decided the adoption.

Beautiful property and friendly people

The pool was amazing. The coconut icecream fabulous and the staff delightful.

This is a charming hotel located in the old town near the famous gate. The location is perfect and hotel is quite nice, however its an old hotel so you need to expect conditions of room and building to be somewhat dated. But that did not bother us and we had a wonderful stay.

This hotel is on the Sunday Walking Street. Rooms are clean, spacious, and comfortable. The staff are lovely and very helpful. It has a central swimming pool and an adjacent bar. A good place families and couples.

We loved our stay here. The staff were all friendly and kind. It was in a great location and the hotel itself was clean and charming!

We stayed for 4 nights at the Aksara. It is well located in the old town. We were warmly welcomed on arrival and quickly checked into our room. The hotel is stunning. A modernised hotel with a nod to the history of the region. Well air conditioned, rooms are spacious and well equipped. Amazing pool area. Staff are attentive and welcoming. Breakfast options were plentiful. Highly recommend

Fantastic location. Hotel can arrange all your tour, taxi, and travel services. Breakfast is fresh and delicious with ample variety. The swimming pool is excellent in green surroundings. Staff and their services is five star. Rooms are clean, renovated and cleaned daily. Highly recommend,

Highly recommend! Located within Old City, very walkable and convenient to all shops and sightseeing. Amazing and wonderful staff! Love the floating breakfast service by the pool, amazing breakfast! Thank you!

The staff were polite and welcoming. Helpful.

Wonderful boutique hotel in a great location. The staff made everything very easy. Loved the pool and the restaurant was excellent. Highly recommend

The staff was very welcoming from the start! The property itself has fantastic with a pool in the middle, the breakfast that was included was excellent, and the service was fantastic. Overall, an amazing experience and a great location with a wonderful staff to help out and beautiful large clean rooms.