Grand Mercure Dubai City

Hotels
8.2
/10

Very Good

793 reviews

What Guests Say About Their Stay

Julie
10.0
/ 10
Nice place for overnight traveling through Dubai- easy to get to by metro. Felt fine for solo woman traveling. Appreciated the nice shower and coffee in the room.
Terry
10.0
/ 10
My wife and I enjoyed this hotel. I believe this hotel is why I am having a baby. Thanks for the mirrors to help me get the job done!
Adrian Vasile
10.0
/ 10
They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.
In the Area
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61B Street, Garhoud, Next to GGICO Metro, Al Gharoud, Sector 2, Dubai, United Arab Emirates, 13868

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Mercure Dubai City is a hotel in a good neighborhood, which is located at Al Gharoud. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Mercure Dubai City

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61B Street, Garhoud, Next to GGICO Metro, Al Gharoud, Sector 2, Dubai, United Arab Emirates, 13868
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Discover More About Grand Mercure Dubai City

Location


Grand Mercure Dubai City is a hotel in a good neighborhood, which is located at Al Gharoud.

About Grand Mercure Dubai City

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Mercure Dubai City exclusively for you.

Grand Mercure Dubai City is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Mercure Dubai City.

All facilities in Grand Mercure Dubai City

Others Grand Mercure Dubai City
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge
  • Welcoming drinks

Things to Do

  • Outdoor pool
  • Beach umbrella
  • Spa
  • Steam room
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Parking

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Conference center
  • Business center
  • Meeting facilities
  • Computer station

Transportation

  • Airport transfer
  • Valet parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Mercure Dubai City

Important Note
  • Fee for buffet breakfast: approximately AED 85 for adults and AED 42.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Mercure Dubai City
361
Another facilities in Grand Mercure Dubai City
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in Grand Mercure Dubai City

What are available facilities at Grand Mercure Dubai City?
There are top facilites at Grand Mercure Dubai City such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Dubai City?
The standard check-in time at Grand Mercure Dubai City is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Mercure Dubai City provide breakfast?
Yes, Grand Mercure Dubai City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Mercure Dubai City

8.2
Very Good

From 793 reviews

Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.4

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Traveler Reviews Grand Mercure Dubai City

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Generally very nice place to stay but didn't realise that it is an alcohol free hotel so that should be made clearer to people booking; also the shower was a 'wet room' which felt slightly strange. Overall though I enjoyed my stay
Julie

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Nice place for overnight traveling through Dubai- easy to get to by metro. Felt fine for solo woman traveling. Appreciated the nice shower and coffee in the room.
Terry

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

My wife and I enjoyed this hotel. I believe this hotel is why I am having a baby. Thanks for the mirrors to help me get the job done!
Qaizaar
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good one night stay, easy parking in the garage, the staff was nice.
Adrian Vasile
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.
Shariq
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

First issue was we booked with 1king bed & a sofa bed, but hotel management said there is a discrepancy on website that with our booking they don’t offer sofa bed. Then AC didn’t work & it took couple of days to change the room
JOHN
icon-Leisure
Leisure

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.
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Ekram
icon-Leisure
Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Overall I genuinely loved this hotel but the only downside was that you can smell smoke from a different room through our shower. Otherwise the hotel is clean, modern, very close to the airport and the staff were nice.
Verified traveler
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

A booked a delixue room for our family of 4 people which included a king bed and a sofa bed. Was given a room with a king bed and a sofa that does not open. Eventually they brought us a single person bed but the hotel were out of any additional blankets.
Adm
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great place away from home! Loved the convenience of parking.
Julian

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Horrible experience from start to finish.
cesar
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Fairly priced, minutes from airport, helpful staff, nice rooms and clean
Amir
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very nice and accommodating for the hour at which we enter.
Asif
icon-Business
Business

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very well managed
Akbar
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

There was a roadh crawling on our bed
Kimberly Dawn
icon-Leisure
Leisure

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

This place was beautiful! They are very accommodating. The only problem I had was at check-in. Although I had a reservation for couple months, I get there, and they have no room for what I reserved. I reserved a full apartment, kitchen and all. They put me in a room with zero amenities. Told me to check back next day to see if they have a room. I was there for 12 days and this was inconvenient. They didn't even refund me for the cost I paid vs the much cheaper room they put me in. The bus boys or attendants are so welcoming and helpful. They are full on service and cater to your every need. They were the best part! The hotel was beautiful, and my room was nice, once I got the room I booked.
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Henry
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The property was beautiful and the process of checking in and out was good. Customer service was also very good. Thank you very much.
Tracey

4.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…
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Hayder
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

THE AC NOT WORKING IN THE ROOM WE ASK TO FIX IT BUT THEY DID NOT DO IT
Arnold
icon-Leisure
Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Very convenient. Staff is very courteous, helpful and friendly.
Number of reviews per page
20
40

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Others 4 Grand Mercure Dubai City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.