EN | SGD

Support

Search Hotels

See All Photos

Bay Hotel

Name: Bay Hotel
Address: 128 Jones St, San Francisco, California, United States, 94102, 128 Jones St, California, 94102, United States

Hotels

5.4

/10

Fair

516 reviews

What Guests Say About Their Stay

Jennifer

10.0

/ 10

Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF

Steven

10.0

/ 10

The room was impeccably clean. The family that runs the establishment was polite and welcoming. In the middle of the blight that is the tenderloin in San Francisco this is truly an oasis that I look forward to being their guest again in the near future

Verified traveler

10.0

/ 10

Close to downtown, Metro, bus stop …. Not a nice area but for this price really ok.

In the Area

See Map

128 Jones St, San Francisco, California, United States, 94102

Main Facilities

WiFi

Staying at Bay Hotel is a good choice when you are visiting San Francisco.

Available Room Types in Bay Hotel

Speed up your search by choosing what you need

Price Display

Per room per night (excl. taxes & fees)

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Bay Hotel

Discover More Places

128 Jones St, San Francisco, California, United States, 94102

Discover More About Bay Hotel

Location

Staying at Bay Hotel is a good choice when you are visiting San Francisco.

About Bay Hotel

Bay Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Staying at Bay Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Bay Hotel

Others

Public Facilities

Others
Smoke-free area

Hotel Services

Luggage storage
Express check-out

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Bay Hotel

Important Note

Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 250 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

An adult age 18 or older must assume all liability for the booking. The front desk is open during the following times:

Monday - Sunday: 6:00 AM - midnight

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Bay Hotel	16
Another facilities in Bay Hotel	Others, Smoke-free area, Luggage storage, Express check-out, Breakfast

Frequently asked question in Bay Hotel

What are available facilities at Bay Hotel?

There are top facilites at Bay Hotel such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bay Hotel?

The standard check-in time at Bay Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Bay Hotel provide breakfast?

Yes, Bay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Bay Hotel

Overall Ratings & Reviews Bay Hotel

Traveloka (1)

Other sources (516)

5.4

Fair

From 516 reviews

Cleanliness

5.8

Room Comfort

5.8

Service and Facilites

6.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Bay Hotel

Number of reviews per page

Top reviews

Anthony

Leisure

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Lots of challenges in the surrounding area Staff tries to keep up but its a battle Ive stayed here two times before could use a freshen up !!!!

Felix

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Everything is dirty.

Isis

Business

4.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Hotel property has not been properly taken care of. Old furniture, stained towels, old sheets. Like all SF the outside was surrounded by homeless people. Staff was nice and friendly.

Monica

Leisure with Partner

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

For the area, the room was nice and clean but outside the property is the Tenderloin district.

Jemma

with Friends

2.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The lady on reception was lovely, unfortunately it’s the only good thing I can say about the place. The location is terrible, so many homeless people in large groups outside made it feel very unsafe and I can’t even describe the smell. I had to get taxis straight from the door to where I needed to go, luckily it was only for one night. I suspect the homeless are using this hotel as it’s so cheap. They are either partying or arguing in the corridor until at least 4am. It feels very unsafe, I didn’t sleep. The room itself came with dirty bedding, bath sheets and a horrible smell. HONESTLY PLEASE pay the extra and go somewhere clean, safe and comfortable. I waited until it went quiet in the corridor and left as soon as I could in the early hours.

Angelina

Leisure with Partner

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

This property was surrounded around an area where it felt extremely unsafe. Most of the photos online are either ai generated or pulled from somewhere else because they are false advertisement.

Rocio

Leisure with Partner

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The staff was friendly and helpful. He gave us great us suggestions of places near by to visit and eat. The continental breakfast was good it included several drink choices( coffee, milk, orange, cranberry and lemonade juice) and cereal or toast. They also provided a once use toothbrush and toothpaste. There's are homeless around that area and can be noisy.

Jennifer

Leisure with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF

quan

Leisure Family

2.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

It's completely a very horrible place.All the homeless people around, dirty, noisy and unsafe.

Alisa

Leisure with Partner

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The shared bathrooms didn’t lock. Don’t get a shared bathroom as it felt very unsafe and anyone could walk in while I was having a shower.

Verified traveler

4.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

very dirty, shared bathroom not cleaned at all. no parking at all.

Yasmin

2.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

I couldn't sleep because there were fights from the other guests, very loud and lots of shouting all night.

Steven

Leisure

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Jessica

Business and Leisure Family

2.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

After my stay here I learned the surrounding area (Tenderloin) is not a safe neighborhood, many unhoused people, loud music, and sirens through the night. Guest in another room yelled literally the whole night, the police arrived in the morning after a fight broke out. No staff was present the whole night or in the morning at when I left. I had an important meeting and had to cancel due to lack of sleep. I was suppose to stay for the weekend, canceled and found a new hotel. After following up with hotel staff I was told “I have no control over what guests do, it’s Friday people party and drink”. We had a no smoking room but there were cigarettes outside on the window sill. The picture of our room with private bathroom makes the room look nice but don’t be fooled! If you’re from Los Angeles this is the equivalent to staying in Skid row. I asked the hotel for a refund and they denied my request, I am waiting on Expedia to respond. Don’t make the mistake I made, specially if traveling with your children!

Shawn

4.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Dirty towels were left in our room

Jeff

Leisure

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

This is as best as you’re going to get in San Francisco in summer peak tourism with privacy instead of a hostel. The only drawback I see is there’s only a fan so if it’s one of those rare once a year 100 degree days in San Francisco you’ll be hot as the room is already warm at night which most women would probably like but guys will heat up. You have to park a mile away unless you want to pay $31 a night at the garage next door. Theres no private bathrooms but that wasn’t an issue for me

Sandra

4.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

You share a Restroom with other guest and there is no air-conditioned. Sleeping with the window open hlps cool the room but you also get all the loud noise from outside of cars passing by and people screaming on the road all night long making it hard to sleep. The staff was really friendly though.

Verified traveler

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Close to downtown, Metro, bus stop …. Not a nice area but for this price really ok.

Donny Che

Leisure with Partner

4.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

I was sorely disappointed to find that the "free breakfast" consisted of nothing more than some stale pastries and a selection of cereals. There was no hot food available, and the options were extremely limited. To top it all off, when I went to pour myself a cup of coffee, I discovered that the coffee was cold.

Zhufeng

Leisure Family

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Wonderful hotel to stay at SF heart, great place, great price

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.