Perfect location, not to expensive either

Doors to rooms slam really loud. Although they said certain breakfast items were supposed to be available at cafe, no bottled water, granola bars or other items were available. Safe in room did not work. Single bed was super tiny in width and length.

Typical budget hotel. Room and shower was small, clean. Hallways are tiny and there was very little soundproofing. Voices and doors were loud outside of the room.

I didn't like the size of the room , I requested double bed room. However according to hotel double bed means single bed. I was unaware if this and had to share a small room with three people.

The location, service and amenities was great, but I would suggest a little makeover.

The room was very, very small even by midtown NYC budget hotel standards. Still, the room was clean, everything worked and the included breakfast was a big plus. Good location, good staff too. If you just need a place to sleep and are not claustrophobic it's a good choice.

What a nightmare, elevator did not work for 3 out of 4 days. Room is as small as your home's bathroom, imagine the bathroom size. Breakfast "included" is just 3 items consisting of uncooked hash browns, burned sausages and little pieces of bacon. Toilet got clogged and they took a whole day to fix it. If it wasnt because it was a holiday weekend I would have stayed in another hotel but unfortunately all hotels were full

The reason why I am not giving a bad review to this hotel nor showing photos of initial room,, is due to the property Manager who accommodated me as best he could. My initial reaction was not pleasant. And it got exasperated when I contacted Hotels.com's Customer Service to complaint about my experience. The room given was not at all what I had expected, nor seen advertised when determining which hotel to stay during my weekend escape. I became mostly furious when the customer representative virtually told me, that I should probably not mind the room, as I had "received a free hotel stay." She sort of implied this to which I had to tell her that I had paid for all the hotels prior to receiving this "alleged free hotel stay." I had to actually pay an additional $103.00 as the hotel charges an estimate of $200 plus fees. And sorry, this is a 2 1/2 🌟 hotel, there are way better hotels for that price! And I was not given options to book another room at a different hotel. I was practically forced to accept the deal the manager would offer, like it or not. Hence, I am appreciative of Sabine , the manager going out of his way to assist me. Biut quite disappointed in Hotels.Com.

The hotel was just not that great, small rooms, smelled a bit antiseptic. Wasn't really what we were expecting compared the pictures. We ended up not staying and leaving

It was ok but I was disappointed as it was booked for my parents 40th wedding anniversary and I had pointed this out when I booked it but also when they came to check in. Nothing was done for them, which was very disappointing.

Nice room, clean. Not all rooms have a private bath so be careful. Very small but it’s New York.... you get to live like they do.

The person on duty at restuarant in the mornings were very helpfull and friendly

John at front desk was great, so was breakfast attendant. Valley worked out good, garage picked up vehicle and dropped off at door when ready, not on site. Rooms are TINY and soso clean. Location is great

This hotel is in a good location and reasonable tariff for New York

This hotel is in a good location and reasonable tariff for New York

Great people at the reception and breakfast area. Pancakes are a bonus! And the location is amazing :)

It’s a fairly basic hotel but it is serves its purpose. A decent bed, small but private bathroom and a lock on the door. Breakfast was very good with a reasonable selection of items. Staff were very pleasant. AC unit was a bit noisy but not the end of the world. Quite happy as it was a good price point for Manhattan.

The smallest hotel room I have ever seen. I literally couldn't open the door all the as it hit the dresser. The room was also old and needs a lot of updating.

Room was minuscule! About 10x12 feet including bathroom. (I got the twin bed room) Just me and I only need to sleep and shower so it was fine though. Hotel is old but everything worked and it was clean. Walls are thin so you can hear others easily. Staff was friendly.

Not a nice place ! I want a refund!