DoubleTree by Hilton Virginia Beach Oceanfront South

We enjoyed our stay. Everything was great. Would definitely go back.

I really enjoyed my stay at this property and the oceanfront view was so relaxing. The room itself was very clean however there were some what appeared to be water damage on some parts of the room. The area surrounding the hotel was quiet and safe and the staff was very accommodating.

Overall great experience!

The cleaning was okay , some trash was extremely full ! The pool area had ran out of towels !

My son and I stayed there and the initial room they put us in had water all over the floor and blood on the curtains. When I called down to the front desk she asked if I wanted to wait for maintenance. No- blood on the curtains! It was 9:00 pm when we checked in and we went from the 5th floor to the 3rd floor without any other accommodation discounts or comped room for the inconvenience. I’ve left a message for the manager Monday- still no call back. It’s Thursday.

A great place for a weekend trip.

Stay was great, the only thing I could complain about or bring to attention, is the water pressure in the shower, it was very low pressure.

It was nice, I was there for one night.

They did not have any hot water! My visit was two days & I had to take a cold shower. Valet parking is supposed to be refunded back to me because I had to walk across the street and get my own car after the receptionist had to find my keys.

I was very impressed with the room we got it was clean it was comfortable. The View out the window to the ocean was amazing. If it were a little bit warmer we could have left the patio door open just a bit to listen to the ocean all night. The staff was friendly and very helpful.

Beautiful Room and peaceful settings

We called several days ahead to schedule early check in and we’re told that wouldn’t be a problem. The day of check in we called to confirm early check in and we’re told that wasn’t possible. It was off season in November so it’s unlikely they were fully booked. Would appreciate more transparency in the future

We booked on our way home from North Carolina. I couldnt have asked for a more beautiful location to visit. The proximity to the ocean was what urged me to book this hotel, however the view in person was more incredible. The staff was so kind, the room so clean and comfortable. It was perfect for our anniversary weekend. Even though it was "out of season", there was still enough to do and places to eat close by. The balcony view was everything I needed. I sat outside for hours just taking it all in.

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The staff helped us to check in early and the restaurant was delicious!

Interior customer service last night was rough. There was a huge water bug on the patio so I couldn’t enjoy the space . The parking attendants / valet team are amazing all the way around . The ladies in the front need customer service training from the folks outside. I wanted to extend my stay but I got no help from the staff . Shame

Everything was great

I relayed a message that I would check in late AND have a room close to my sister who checked in early with Gabe at the front desk. Upon my arrival, Latoya quoted policy to me. My reservation had been canceled and there was no hold for the room near my friend. There was an $80 difference in price if I went through the hotel so I opted to reuse Hotels.com. The following day I discussed the reimbursement with Julia. She assured me that Doubletree did not charge for initial reservation and 3rd party should reimburse me. Upon checkout, I notice that the hold for incidentals remains on my card in addition to both reservation charges. Amberley apologies for Latoya and Gabe, but ssures me that Julia is thorough and matter would be resolved. As of this review (48 hours after checkout), it has not.

The stay was okay. No free parking for customers. You’ll have to park across the street in a parking ramp, and it’s $10/day. No breakfast included. Staff was okay, not best. The room was not very well sound proofed. We could still hear the room next door. Our room had a big cockroach in the bathroom. Lotion, bath gel, and shampoo were out. You’ll have to call to get room service. No microwave. It’s convenient to walk to the beach and surrounding stores.

There is no central A/C which means the individual room A/C unit wakes you up every 30 minutes when it goes off and when it turns on again. I got no sleep the one night I stayed there.