As I’m laying in bed I see a baby bedbug crawling around on the pillow next to me. When I first got there I had to clean the tub just to bathe. Will never return!!!!

I liked nothing about it. From start to finish, we had nothing but problems. Starting from they didnt have my room ready. It was the grossest room Ive ever been in. Half eaten oreos and dust mites under the beds. Alcohol bottle caps and jeans left in the drawers. The floor was disgusting. Bed sheets had stains. Bathroom light didnt work. Shower was nasty. Its almost as if someone was living in the room and left 5 minutes before I walked in. I could still smell them. Hands down, the worst place ever. I have pictures but dont know how to attach them.

We stayed at Extended Stay America Suites on December 7th until 8th. Upon arrival, we were disappointed to find used items scattered on the ground in the parking lot. The check-in process was delayed, and when we requested water, we were directed to a vending machine that was out of service. The elevator had a strong smell of smoke, which was unpleasant. While the room itself was clean, spacious, and quiet, the breakfast options were limited, with only coffee and oatmeal available. The staff did eventually refund the money we lost on the broken vending machine. Overall, while the hotel wasn't terrible, the initial experiences and the lack of amenities were disappointing.

I enjoyed my stay

Staff was friendly, room was generally clean. Great location.

Nice

Clean and homey

The manager was very rude. Knocked on my door at 10:30. I’ve never had no one. Asked me was I leaving? I’ve worked in establishment of a hotel before I never had the person that runs the front Dess come in a knock on door. Usually the housekeeping does he was very aggressive to knock on my door and asked me was I leaving usually around 10:50 will be time if the person or letting him know but still you should give people time not be rude and rush me out my room it’s pretty much like hurry up and get the hell out. That’s what it seem like I was in prayer in the bathroom and it was very very inconvenient to do someone like that. I stay here before numerous times and never had an issue with no one begging on my door. I never had an issue leaving the at the time, and I said I was gonna leave or that up the time that’s the hotel states to be gone, so there was no reason no need to bang on my door and asked me was not going check out or not I’ve never seen it in 47 years of my life never had an encounter the way I had this morning very not so happy

It was cheap and affordable but i didnt like that we didnt get any housekeeping we had to call for everything we needed weve been staying for over 2 weeks and i have been cleaning myself you would think that we would get a diacount for how many days we stayed but no we didnt get one and the noise was unbelievably liud and obnoxious and nobody did anything about it supposed to be on tue go breakfast we were lucky to get a granola bar . There is never anybody at front desk you have to wait so long for help you need to get more staff that wanna do there job versus the ones you have now. As far as being affordable and convenient thats the only reason we continue to stay

This is more of a homeless shelter than a hotel. It is labeled no smoking but you could smell weed through our hallway. We were the last room before a side exit which was propped open and unsafe. There was mold in the bathroom and the toilet ran constantly. We will not stay here again

I'll be back

Its an ok location, kind of out of the way but surrounded with many food options.

Everything about this was perfect and the customer service was great. Rooms were exceptionally clean.

I wouldn't know. I reserved 2 rooms and there was an issue with one of them so they moved us to another motel which was under construction. Was not happy. I reserved these rooms over a month ago.

My room had a chirping fire alarm, clogged leaking toilet, no tv remote, and someones dirty underwear left in a drawer. Their initial response was to use a different room with a broken door for the bathroom and they couldnt do anything about any of the issues currently. It wasnt until i said i wanted my money back that they sent someone to plunge the toilet and disconnect the fire alarm not repair it. Very lazy and unprofessional.

It had a small kitchen

Old property with limited amenities and not well maintained. I won't be back.

Very nice

After a 14 hr drive to see my son before deployment to the middle east- I was thankful to arrive at the hotel. Front desk service was fine. Room wasnt immaculate superficially, but fine for our 2 day stay. Ran to a store to grab something to eat & getting ready to sleep after a long day. My daughter has been in hotel housekeeping for years (Hampton inn & Sea Island Resort) and has been extensively trained to inspect rooms- which she did & found bed bugs. We immediately went to the front desk to tell them we were leaving & he photographed bugs as we did. We were given a card & told general manager would contact us. Ive heard nothing yet after emailing. Im disappointed to have not received an immediate refund since our stay was less than 2 hrs & had to find another hotel after a long day. Im NOW reading reviews that manager will try not to refund- that will NOT be the case here. I WILL be getting my money back this week or i will be escalating this to as many levels as i can to protect others.

Big room