All is ok

We did not have water for over 2 hours, they never even mention an apology for the inconvenience. It was very disappointing for all of us staying at the hotel. We were there for only one night, our plan was to check in, shower and head over to time square for the new year celebration. We couldn’t shower after our long trip or even use the toilet or wash our hands. I have never experienced anything like it in a hotel. Also even if we stayed in a non smoking room, it smell like smoke when we arrived. We won’t be staying in any of your hotels again. The least I expected was an apology by management, but guess that didn’t matter.

Our stay at this hotel was very much a disappointment from our room door not locking from the inside to our little pantry not being stocked with pots pans plates or cups let alone ice the hotel has no ice machine and vending machines are pricey

Front desk was very unprofessional

Smooth transfers to Newark airport

There was little communication about services. No information about where anything was located. Didn't even say when check out time was. Blanket on bed was just 2 sheets. It got down to 10 degrees at night, bedding could be at least a thin comforter.

Nice environment

The hotel website makes this hotel sound amazing the only good thing that I will say about this hotel is that we were offered to check in early. It is a pet friendly hotel . The hotel charges you one hundred dollars for incidentals the only thing in the room besides the television is a iron an ironing board. Everything else is bolted down if you want plates pots and pans or utensils. You have to go down to the office and ask for them and they hand you a plastic bucket with these things in the. If you want coffee you either have to go down and get a coffee Maker or just go down into the lobby and get the coffee in the morning. They serve a COVID breakfast which is oatmeal packets on the go blueberry or chocolate muffins and protein bar. It's not on common to come in from walking your dog to find some strange. Being hiding in the corner where. The? Elevators are screaming at you to get your dog away from them When they're not even supposed to be in the hotel. We went to a suite and it was basically just a basic room. The beds are way too soft. Just not a place I would ever return you. It seems more like a welfare hotel than what they advertise. It also says that they charge for parking. We were lucky this day because the gates were broken.

Las camad estaban con faldas rotas , cama con machas de sangre , la cocina y refrigerador sucios y ruidosos tuve que dejar el hotel, llegue a media noche no tuve mas opcion que quedarme dormimos con ropa por no tocar las camas

The rooms do not look like the pictures. The cleanliness was poor, stains on the counters, fridge, around door knobs, overall more cleaning could be done to make this property better.

Room was not too clean, walls dirty. Not mentioned but there is a parking fee per night even though the parking is not secure. Overall worse stay ever.

First of all.let start by saing when walking into the lobby. The was a smell carpet was dirty. Iys was a male sitting inside loud using foul language while on the phone The room had a smell.also. there was no cups or ice machine. They heat system was loud running could not sleep. Didn'task to change room due to the fact its late. They also stated that they had xontentinel breakfast. Which they did not .just coffee and donuts. Walls need to be repaint.and trash in the hallway. Carpet needs to fresh. No drinking wayet

It was and amazing hotel and I really meet a great personality keep it up

Cleaned

Bathroom sinks, need remodeling and cleaning. The rug in the living room is starting to tear up on the edges. Overall, OK.

They did not clean the area. The breakfast was poor and they let me without the thermal sheet

Very convenient to an IHOP as well as a huge mall both within walking disrsnce. The property outdoors really can't be improved&my room is always clean.

Staff was very nice

easy clean and rooms are big

My room was spacious and clean. There was a mini kitchen which I did not use, except for the fridge which I stored my insulin and cold drinks.Forget about the included breakfast fare. It consisted of an urn of coffee which ran out quickly, and packets of oatmeal and hot water. There is a quick walk to an IHOP across the street which I chose for my breakfast.