Fairfield Inn & Suites by Marriott Florence I-20

Exceptional.

Comfortable, clean room with friendly staff and nice breakfast. Would stay again!

Great rest stop

Clean rooms, courteous staff, great breakfast, and conveniently located to interstate. Would definitely recommend to anyone as a travel stop along I95!

The property was clean and staff very helpful and professional. My only complaint is the elevator was down for a day and a half.

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Great stay for 1night! Room extremely clean, beds comfy, especially since I have a bad back! Very quite & front desk friendly & helpful! breakfast was one of the best!

The hotel was beautiful. The staff kept it clean and were extremely friendly.

Nice hotel, when I stayed there, it was rumored that there was a water shortage so there was basically no breakfast

The check-in was quick and the person was friendly at first. When we got to our room it had a very bad odor, like urine. I called the front desk to ask for another room. The front desk person was not very friendly about this and seemed to treat me like I was making this up. She did put us in another room but seemed mad about having to do that! The new room was clean and comfortable.

Very nice and clean.

Quick one night stay on the way from Miami to NYC, but it was affordable and very lovely. It also had restaurants around it that were open late on a Sunday night. The staff was friendly. Breakfast was pretty good, too.

Easy access from the highway.

Quiet, dead-end street. Friendly, efficient staff. Room was very clean and smelled nice. Will stay here again.

Hotel was clean but not well updated. Room door didn’t close on own. Fluorescent bulbs were old and dim when they worked. Poor quality of renovation with taping errors and cracks in trim. Elevator has disturbingly long delay before moving once machinery starts operating - not normal performance for any Thyssen Krup I’ve worked. Only one luggage cart for entire building. Ten minutes after my son picked up cart in lobby I opened door to go down with luggage and was greeted by unpleasant guest demanding the cart. How did he know which room I was in? Why is this even an issue? Plastic utensils for the landfill. Coffee cups don’t fit lids. Breakfast not very memorable. Building sign not operating. Hard to find at night.

Great stay in Florence and the staff made the stay even better

Housekeeping didn’t come in all 4 days. I brought my own cleaning supplies just in case glad I did. I had to call front desk to have trash removed from room. Next time I’ll bring garbage bags with me also.

Very clean and nice staff

Our family of 6 had a fantastic stay. The room was spacious with comfortable beds. The indoor pool area was comfortably warm. The free breakfast was convenient with a variety of items hot and cold. The parking was convenient and the area was quiet with little traffic noise. The mini fridge and microwave were very helpful. I would highly recommend.

A few hip-ups with tv and door lock. No other concerns