Hampton Inn Groton

Very clean, quiet, convenient location, very close to retail and restaurants.

It is a great value and convenient location.

Great manager, Maya. Very good staff. Good communication. Room very good, except no freezer compartment in frig. The breakfast is AWFUL. Processed crap and plastic. Limp greasy bacon. Processed scrambled eggs. These are not eggs…Hilton should renovate the kitchen and make real eggs. Not worthy of Hilton name. The base is close and lots of service folks stay at this hotel. They deserve better!!!

Very friendly staff. Room was clean and spacious. Unfortunately, the pool was out of service.

The room was very clean but it needs a little bit of updating.

My room was near the elevator and each time someone took it , I could hear and feel the elevator thru the wall. I have stayed before in hotels with rooms near the elevator and did not hear a thing. This caused me to not sleep well each night by the 5th night ofI decided to end my stay and head home

They had multiple chances to tell us and all the other guests who arrived after that the temperature control on the pool was broken, but they let us believe there was a working pool until my kids nearly froze. I saw many other families go through this exact experience - told the pool was open, only to watch their kids freeze. BAIT AND SWITCH!! I would have booked a different hotel if I knew the pool was broken. Plus, the rooms are trash - barn door on the bathroom that does not close all the way and has no privacy. Outlets didn't work. Alarm clock there but its plug was bound so it could not be plugged in(?). Just weird. My clothes also got stained from paint on a shelf. Plus, housekeeping never made our beds or picked up the towels - the desk said we weren't eligible for daily housekeeping due to extended stay (we were there 2 nights). This was one of my worst hotel experiences ever, and that is after 25 years of traveling. At least we did not get bed bugs or get robbed. That's the only level left below this hotel.

Decent stay. Friendly staff. Safety lock on room door was broken.

The room was clean, and comfortable. All service personnel were polite and friendly, although it seemed only a few spoke english. Tough to communicate other than at the desk. Few roof leaks over the pool, which shut that down. ? This facility is a bit dated, although the staff and crew are doing what they can to keep it a nice stay.

Short distance to Mohegan casino

Going forward Im going to reconsider staying at the Hampton Inn because of there decision to have improper doors too the bathrooms. It is not ok to have a sliding door that does not close properly and leaves 2 large gaps on both sides that can be seen into, with no door lock to an area that is private and personal.

Centrally located to major attractions. The breakfast choices were diverse and everything was tasty and fresh. The hotel was clean and the room was spacious. We also had water, coffee, tea and hot coco in the lounge area available for free anytime. This area was always stocked and clean. Highly recommend staying here.

Despite nice staff, would not stay there again and would not recommend. The bathroom door is not a regular door and had a 3 inch gap so thst if someone is on the toilet and you are opening the room door, you can easily see the person on thentoulet as can anyone walkign by in the hall andni dont mean just a glimose of a person, i mean youncna see them completely. When i mentioned this to staff they said yes they knew and this was the number one comolaint from guests. I alao mentioned the strong cigarette odor in thenroom coming from the bathroom and they said that was another issue they were aware of. Finally, a good sized portion of one of the drapes was stained with what we were told was ketchup. I can't believe how much we paid to stay in this place. I appreciated the staff's honesty in saying they were aware of all the issues.

My stay was beautiful and the service was amazing

Very clean, new fitness center, pool

We were in town for a family event. Everything was good for our quick 2 night stay

I like the location and service

Everything was great. Bathroom door was a little weird. It was a sliding panel that didn’t close all the way.

convenient location

When we arrived, we had a couple technical issues. Jose, the attendant on duty, assisted us, and quickly resolved the issues. The next morning Tina, the attendant, helped me with internet use. Both efficient and friendly.