Hampton Inn Manhattan-Madison Square Garden Area

Good location for our purposes, close to sites we’re visiting. Room is small for the price and in need of TLC, but it’s NYC so high prices is what we expected.

Location is great to MSG and Penn Station. Desk staff was great. Maintenance, horrible. Requested maintenance for broken toilet early morning, reminded them in the afternoon and was told at night that maintenance went home (without fixing it). Fixed myself. But overall, it was a good stay and would stay again.

Excellent location to explore New York - Friendly Staff

No room service at all

Comfortable bed, great front desk staff, very good complimentary breakfast offering a nice variety of options. I wish the room had a mini-fridge and the shower had a door or a longer curtain. The location is extremely central and convenient with multiple subway lines and Penn Station within a few blocks of the hotel.

Breakfast and location

We liked the location of the property. However the bed in our room had a large slant in the middle of the mattress, the shower was poor and the options at breakfast were limited.

Excellent location. We paid £100 per night which was good. They now want £200 per night for our next stay. I’d say it’s not worth that much.

I love the Hampton Inns! They have breakfast everyday from 6am to 10am. I will stay here again in the future

Good location for getting around and shopping and eating.

Small room. Neighborhood mediocre

Oatmeal was not cooked thoroughly. I had to add water then bring it to a boil in the microwave.

Staff was super nice and helpful

Had to contend with a barking dog for 1/2 hour. Staff had to wait until owner returned to remedy this. Property needs to assure that pet owners assure that pets not disturb other guests.

First of all this review DOES NoT reflect on the staff, especially the front desk and especially Adel. They were great. I arranged to pay when I arrived and spoke with someone at the hotel to confirm. The day before we were to leave someone at the hotel attempted to charge my card and not the one I was going to use. I had to refuse the charge canceling that card and rendering it takes for the trip. There was no dresser. For a 9 night stay we had a small stand alone closet, not a single drawer, even in the night stand, one chair that could use a deep clean, and one footrest that needs replacing. The heater looked old and beat up but worked. The room was pretty bland and depressing. The shower door didn't have a good seal so water got all over and the shower did not drain properly. One plug in the bathroom did not work. The carpet war pretty old , rough in the feet, and gross. The plug on the desk needs replacing. I couldn't buse the plug because a plug kept falling out. The hallway floor was horrible looking. The breakfast room was small which is fine but the furniture needs updating. I Sat at a bench and the table came up to my chest. It was ridiculous. Also, staff has to go in and out through a door in the breakfast room for things and every time a cold rush of air flooded the small dining room. On occasion a staff member would prop it open! It's winter!!!! As far as breakfast, it was not up to Hampton Inn standards. have more but out of words available.

Perfect location for walking or subway. Breakfast enough food and choices for everyone. Clean. Would definitely recommend for location

This hotel was in a perfect location. Great bar Pennsylvania 6 bar for enjoying a great drink, Friedmans restaurant for breakfast had delicious food, Japanese ramen restaurant that had lines of waiting people proving food is excellent and Paris Baguettes bakery on the corner for pastries and coffee. All these mentioned locations are on the same street plus lots of iconic places very close to hotel. Bed was super comfortable. The only downside was that the elevator was always very busy and had to wait or take the stairs to get downstairs. But excellent location for our trip.

No complaints at all ! Was a very nice experience!

The room were clean, free breakfast was good. Friendly staff. House keeping did not come during our stay. Homeless people sleeping right across the street in front of the hotel. Not the most well lit area to walk at night.

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