Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

Hotels

7.6

/10

Pleasant

209 reviews

What Guests Say About Their Stay

Patrick
10.0
/ 10
Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Lauren
10.0
/ 10
Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
John
10.0
/ 10
There was a restaurant & Bar onsite with excellent service & very friendly staff
In the Area
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265 Lakeside Avenue, Middlesex County, Massachusetts, United States, 01752

Main Facilities

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AC
Swimming Pool
Parking
WiFi
Holiday Inn & Suites MARLBOROUGH, an IHG Hotel is a hotel in a good neighborhood, which is located at Middlesex County. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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265 Lakeside Avenue, Middlesex County, Massachusetts, United States, 01752
Lobby Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
Lobby 2 Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

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Location


Holiday Inn & Suites MARLBOROUGH, an IHG Hotel is a hotel in a good neighborhood, which is located at Middlesex County.

About Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Holiday Inn & Suites MARLBOROUGH, an IHG Hotel.

All facilities in Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

Fitness Center Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
Fitness Center
Functional Hall Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
Functional Hall
Lobby Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
Lobby
Exterior Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
Exterior
Others Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
Others

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly

General

  • AC
  • Swimming pool

Public Facilities

  • WiFi in public area
  • Parking

Food and Drinks

  • Bar

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Hotel Services

  • Laundry service

In-room Facilities

  • TV

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Pets are not permitted unless they are a service animal with proper documentation. Please contact the local kennel for your pet. Northborough Kennels 348 Hudson Street, Northborough. Phone 508.393.6040

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
172
Number of floors in Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
4
Another facilities in Holiday Inn & Suites MARLBOROUGH, an IHG Hotel
Accessibility equipment, Accessible parking, Disabled access friendly, Swimming pool, WiFi in public area

Frequently asked question in Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

What are available facilities at Holiday Inn & Suites MARLBOROUGH, an IHG Hotel?
There are top facilites at Holiday Inn & Suites MARLBOROUGH, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn & Suites MARLBOROUGH, an IHG Hotel?
The standard check-in time at Holiday Inn & Suites MARLBOROUGH, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

7.6
Pleasant

From 209 reviews

Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.2

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Traveler Reviews Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

Number of reviews per page
20
40

Top reviews

Joshua
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 73 week(s) ago

Hotels.com verified review

There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Kathleen
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

The bar/restaurant was great. Friendly bartender and food was great. Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least! Next booking I will do directly with hotel!
Patrick
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Amy
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Nice
Lauren
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
Verified traveler

6.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

Misleading, said breakfast was provided at checkin but then tried to charge in the morning. Coffee brewer didn't work. Pool was nice.
John
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

There was a restaurant & Bar onsite with excellent service & very friendly staff
Richard

10.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

Had trouble with key entry first night
Conall
icon-Business and Leisure
Business and Leisure

6.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

Overall the stay wasn’t terrible, Staff was Friendly and helpful, the room was in poor shape, everything was clean, but head board was literally falling apart and the desk looked like someone played baseball with the edges. The carpet was ancient and there were two usable outlets, neither near the bed/night stands. The place was not as advertised. It’s rated as a 3 star hotel, looks more like rundown motel that they quickly tired to spruce up with cheap furnishings and weird design choices, like granite slabs for shower walls. It was wannabe high end. The place is very old, so you can’t fault them for everything but there’s definitely a lot that needs to be done instead of slapping a bandaid on it. Just a very strange mix of new and abused old things.
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Erika

8.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

The cleanliness
Amanda
icon-Leisure
Leisure

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Everything was perfect.
Teresa
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 85 week(s) ago

Hotels.com verified review

Hotel was close to the ice rink (reason for trip). Hotel had work being done on the first floor and caused the hallway to be hard to maneuver around. Breakfast tickets were needed, but breakfasts were very limited. Bread available for toast but slightly fed we’re too large to fit in toaster. Bedding was the best part of the experience. No microwave in room. Had to get the front desk to let you into the indoor pool. No shower near the pool even though it was suggested to shower before entering the pool.
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John
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

Great!
Ann Marie
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

The rooms could use some freshening up. Tub finish was peeling, and carpets seem older. Staff seemed to be more interested in chatting with each other than greeting guests.
Gregory
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Always stay here on vacation
Veronica
icon-Leisure
Leisure

8.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

Hotel was conveniently located with good value for price.
Nicole
icon-Business
Business

6.0

/10

Reviewed 92 week(s) ago

Hotels.com verified review

Said property was new. It is not. Worn and musty
Orlanzo

6.0

/10

Reviewed 92 week(s) ago

Hotels.com verified review

This hotel is just awful. I’ll start with the positives: The location is amazing. Minutes away from multiple food and shopping establishments. The pool was very clean and the water was warm. That aside, the room and staff are why I’ll never return. When I arrived the first room was filthy. The “living room” carpet had a large sticky spot on it.The bathroom was never cleaned properly. There was hair all over the toilet, walls and ceiling! There was also mildew in the tub and the calking was peeling. I called the front desk and was moved to a different room. The second room, while slightly better, was still disappointing. The furniture was scratched. The headboard was scratched so badly. The tub was peeling all over. Upon booking, the room description said it had a “full kitchen” but had only a bunch of empty cabinets, a large counter space with a tiny sink and a mini fridge. I booked this room for 5 days and had no utensils whatsoever! When I called the front desk to inquire about plates, forks and cups I was told “yeah we have some but you’ll have to come get it yourself” *click*. I was given paper plates & styrofoam! $900 and that’s what I get? The young guy at the front opened a door and I saw actual ceramic plates and he says “nah, those ain’t for upstairs”, chuckled and closed the door. I would expect this from a motel 6 or something. When I asked why there were empty cabinets I was told “customers always get confused. It’s a “kitchen-like setup” not an actual kitchen.”
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Jessica

6.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Could use some more activities within the hotel, especially food.
megan
icon-Business
Business

6.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

I stayed at this hotel for a conference. I showed up at 1pm and asked for early check in. The man at the desk said that they aren’t doing any early check in, come back at 3:30 (check in was supposed to be at 3) when I came back for check in there was a huge line because everyone from the conference was checking in at the same time.
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Number of reviews per page
20
40

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Exterior 4 Holiday Inn & Suites MARLBOROUGH, an IHG Hotel

Disclaimer

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