Holiday Inn Express & Suites HUNTSVILLE, an IHG Hotel

It was clean and the room was nice and large. It needed some updating, there was serious damage to the wall in the bathroom. The beds were very firm. And there is no hot tub! The pictures are not accurate! And the pool is no longer heated!

Overall good hotel

The room was nice and spacious. My complaint is that the room needed to have the crevices cleaned and the bed was most uncomfortable.

The room was in bad shape and they wouldn’t moved us to another room. Step on the bathroom tile and cut my feet, tile very loose and uneven, there was mold everywhere in the bathroom Truly a waste of money

No clear entrance off the highway

This was a very nice place to stay. The room was spacious, there were several areas to sit it and have space from others. I would recommend staying here

Well at the beginning rooms overbooked and I didn’t get the room I was reserved

First time I had a room close to elevators. Room was clean and the receptionist at the desk was very helpful.

Included breakfast was pretty good. Rooms were a little dated. Would have been nice to see more usb power ports around the room. Wifi didn't work the whole time either. That being said, the room and bed were comfortable. The shower and bath were nice and have good soaps. For just a quick place to stay a night or two, would come again.

Our room with two queen beds smelled like smoke and my daughter and wife get headaches around cigarette smoke. The hotel had no other comparable rooms (we checked in after 11pm) and the front desk person offered a discount on the room and would speak to his manager. The room’s bathroom light didn’t work, looked like food or blood was sprayed on the curtain, stains all over the furniture, and smelled of smoke. When we checked out, the front desk lady couldn’t do anything about a discount and said her printer didn’t work. She would email the folio to me which I never received. And she asked that I contact the manager directly to discuss the discount. I emailed her this morning and haven’t heard back. Not impressed with the property or management

The rooms are very outdated and not very clean. One room we booked smelled of mildew.

Window curtains and shower was dirty. Room smelled and carpet was sticky

It was a good stay for the price. No complaints at all

Rooms are outdated, dirty , curtains do not work , bed it seems that is from the 70s, for the breakfast they didn't have food due a provider problem

I didn’t even get to stay there

We arrived after midnight to check in after a long day of travel. The front desk attendant gave us keys to a room that was either occupied or hadn’t been cleaned yet. I opened the door and saw towels on the floor, unmade beds, and full trash cans. We went back downstairs and were assigned to a different room. Although the new room was in a better state, there was still garbage on the floor that had been left behind by the previous guests in 2 corners of the room. For a family of 3, there was only one towel in the room. When we attempted to retrieve more towels, we were told that there were none available. I have never written a bad review before and wouldn’t be considered a complainer. Knowing we spent close to $200 for what was ultimately a 6-hour stay left us feeling a little frustrated. A clean room with 3 towels is not an unreasonable expectation.

the worst

Everything was ready on time and very clean. No issues. Highly recommend.

The young lady that worked the front desk was very pleasant and patient. She did a great job.

We arrived at the hotel to find out our room that was paid for months ago was given away. The hotel staff claimed it was Expedia’s job to notify us they overbooked. Expedia took no responsibility for this. I will NEVER book with Expedia or the Holiday Inn Express again.