Holiday Inn Express & Suites LOUISVILLE SOUTH-HILLVIEW, an IHG Hotel

Found several bugs in the room.

A nice place to stay. Friendly and clean.

It was difficult to sleep from the loud nearby highway and from people passing in the hallway. The door was poorly fit and let in light and noises from the hallway. The room had no soundproofing from the highway.

NA

Clean quiet friendly staff

Great area

The regular breakfast room was under construction. The alternative room was underwhelming as were the choices

Convienent locai

Check-in was terrible. Waited at the front desk for 15 minutes while employee (super tan, wore a necklace that said Emily) ignored us with her headphones in. When she finally came to the desk, she had open wounds on her face that she was wiping with the back of her hands while she was preparing our rook keys, it was pretty disgusting. Our room, King Suite, was just ok, definitely old. The only positive was that the bed was comfortable. There are better hotel options in the area.

It’s was amazing

It was clean

Our stay was good except the air in the room felt very damp. We had a musty smell that was pretty strong. Also the a/c only got the room cold right in front of the unit. The rest of the room was so hot! The person who slept on the bed next to the a/c unit was freezing while the ones who slept in the bed next to that one was so hot! Then by the couch bed was even worse.

Great overnight stop Easy access

My parents stay here whenever they head down south and they really enjoy it.

Quiet, clean and great beds and pillows

Clean hotel. Good experience

The staff was excellent and very accommodating. The beds were great and very comfortable, and I wish I had checked the mattress so I could buy one. We were there for the Derby and we liked being on the outskirts but not much around for food. The gift shop was sparse so we had to walk to the gas station down the street, but it wasn't a big deal. The bathroom countertops could have been bigger. Large bathrooms, but little counter space for all your toiletries. In short, make sure you stock up before arriving and be prepared to get a rental car or uber anywhere you need to go.

It was a very comfortable stay😊

Quick, efficient and friendly check in and check out. Even though the hotel is right off the interstate and traffic noise was bothersome outside, that was not an issue at all once indoors. I will definitely stay there again.

We stayed one night to sleep on a longer road trip and only spent about 7 hours on the property. All of the staff were welcoming and helpful as we grabbed breakfast to hit the road. Good stay for the price.