Petite Auberge

Great location downtown. Beautiful hotel, unique.

We loved the Petite Auberge! Cozy and comfortable. The fireplace room was wonderful. Breakfast was continental but satisfying.

I slept great here! Plus, the staff was so polite and helpful. I really enjoyed the wine and cheese in the evenings. I think for a free breakfast having some sort of protein would be good for travelers (eggs, etc.) but otherwise loved it.

My niece and I thoroughly enjoyed our stay! Staff - especially Christy and Louis - were welcoming and pleasant. The atmosphere is charming, breakfasts & wine receptions at The White Swan were fun. Great location with easy access to cable car, buses, walking distance to wonderful restaurants. Loved the fireplace king - very spacious - enjoyed the ambiance and warmth. We cancelled The Palace Hotel reservations to honor the hotel workers' strike - we're glad we did that and opted for Petite Auberge. We avoided Union Square and the strke's noisy disruptions.

Great hotel

Nice room, comfortable & clean:)

Very quaint hotel. Would recommend to stay here. Loved the happy hour.

Friendly staff, and the customer service impeccable. Made you feel right at home. Quaint boutique hotel with a good continental brakfast and wine and cheese early evening. Would difinately stay here again!

The lamp by sitting chair had a fault kept turning on and off, once I notified owner repair was organised. There were lots of tv channel but I struggled to find major news channels. It’s a charming, quaint and super friendly staffed hotel very local to cable car

Nice location for show at the Masonic.

Hotel was cute and relatively clean, had to check in and get breakfast two doors down at their "sister hotel" which was a bit annoying but livable. The bed was lumpy and very uncomfortable. Our primary issue was in the bathroom: not only was the sink basin not securely attached to the wall, it was not securely attached to the pedestal itself. Any weight you put on the sink basin would cause it to move away from the wall and tip on the pedestal - too much weight (leaning on the sink when brushing your teeth or rinsing your face for example) would have sent the basin toppling over onto the feet of whoever was standing there. Somehow the cleaning crew didn't notice this very obvious issue, or they/management didn't care. After informing the front desk we were told maintenance would take a look that day. We heard later that day that maintenance was unavailable and asked if we'd like to change rooms, we said yes and were told a key for our second room would be available that evening when we returned. After returning that evening, we were told there was no room and we'd have to wait until the morning. In the morning we were told we'd have to pack all our things, leave them at the front desk at normal check out time, then get our new room at normal check-in time. By this point, changing rooms wasn't worth it so we were just very careful with the sink for the last night/morning of our stay. Staff was generally not concerned with the issue and offered very limited options.

Charm

Quaint property but needs a refresh. Was quite noisy with street traffic and the really creaky floors above, and our room was right by the stairs so we got everyone thumping up and down. Staff were happy to answer questions but didn’t get the feeling they cared too much.

It’s an old hotel, worn around the edges, which is part of the charm. Loved having sparkly water, coffee and tea at all hours. Bed was super comfortable. A few street noises but nothing too bad. We had a fireplace room but unfortunately it was the hottest week of the year in SF so we didn’t get to enjoy the ambiance. No A/C but the windows actually open so it was fine. Will stay again!

This charming, cozy hotel could use a little freshening up. Otherwise a pleasant stay.

The room was so cute. The balcony was nice. However, there was no AC and the bed was too firm. Had to pay $69 for valet parking. Most of all, the breakfast was yogurt, toast and donuts. Not a real breakfast at all.

I did enjoy my stay at La Petite Auberge..the cozy atmosphere, the helpful staff, the location..however the property needs some upgrade in terms of the piping system..the noise emanating from the pipes when someone takes a shower is abnormal!!!!

Absolutely terrible hotel. It is so old and looks like a haunted house. You can clearly hear the conversation of our neighbors and footsteps upstairs. I can hardly fall asleep.

The staff were all lovely and the room was clean and pretty. The bed could have been a bit firmer, but we slept well, most nights. The plumbing was extra loud when our neighbors took a shower at one in the morning. But otherwise we couldn't hear the neighbors at all. The breakfast is pretty basic - good oatmeal and pastries, hard boiled eggs, and toast. But not what you'd expect at most American "bed and breakfasts".

Lovely place. Lovely staff.