Quality Inn & Suites near St. Louis and I-255

We had to request a new room due to our assigned room having bugs crawling the moment we turned the light on. The front desk clerk was nice enough to give us a new room and apologize. It just still took us a second to sleep comfortably due to the room replacement given being right next our previous room. The free breakfast was okay

This building seems old, maintain not great. Breakfast is so so. Quality inn is usually better.

This place was ok but not going back

Thought e everything in general was good or better. I wasn't able to get those "star" ratings to work for me. Had difficulty in understanding woman who checked me in and she was of no help in directing me to a restaurant, other than a McDonald's

Nice

Great location and very spacious

Clean room, nice breakfast.

N/a

The floor of my room was sticky and dirty, the toilet had issues flushing, the bathroom door got stuck and wouldn't close all the way, and the staff wouldn't give me extra towels.

This hotel is terrible. Do not stay here. It is dirty, there are multiple types of bugs, including bed begs. We originally booked 4 nights for our employees but wanted to leave after the 1st night due to the bugs. The person working said there was no manager on duty to approve any sort of refund on the remaining nights we paid for and we would have to wait until the next day. She assured me she would check the rooms for bugs. The next day the employees left for the job site and we were not able to reach a manager until after 10a. We asked for a 1p checkout. He said if we didn't checkout within 30 minutes we would be charged for an extra night and if we waited to check out until 1 we would not be refunded for that night. He was totally inflexible and claims he received no report of bugs even though I personally reported it to the front desk and to Expedia the previous day. He refused to do anything, took no responsibility, and was totally inflexible. It just shows how little this manager cares about the property or his customers.

The shower nozzle was broken and always points down, the tv channels arent the same as the guide, that was it. Hard to complain cause everything else was great.

Booked the room. But was not alowed to check in at all. cause i didnt have ID. Had all booking info. But not. ID. HOWEVER they still charged my card with out seeing my ID. So they can take my money assuming its me but wouldn't let me stay in the room. When i show them everything but my ID HOW MANY TIMES have they charged a unknowing person. Since it doesnt matter whos names on the card. And charged my card with in minutes of the booking. So my review is GO ANYWHERE but here

Good hospitality

Seen multiple bugs and housekeeping doesn’t really clean or change the sheets to the bed they keep the same dirty ones on there.

Room and breakfast room and pool and exercise room were all neat and clean. Bed was comfy. Food was good.

Great room. Keys had lots of issues and I didn't have them anywhere anything that would deactivate them.

Un motel de bord d'autoroute, loin du centre-ville. Mais qui accepte les chiens. Avec des couts supplementaires.Une gros super market a proximité. Et un liquoor store. Bef, qund on voyage avec un chien, c'est un bon choix.

Peaceful and clean

The hallway carpets are getting gross and need cleaning. My bathroom had not been cleaned well. You could see writing on the bathroom mirror when it steamed up and the toilet bowl was dirty.

We didn’t even stay here because we found out how unsafe it is. Now we know why they had a no refund policy. Buyer beware.