Rivera Inn & Suites Motel Pico Rivera

Awesome

It wasn’t that bad!

Just a reminder make sure to add a microwave to the room! But it was a good experience, I would definitely recommend it!

Selecting room is deceiving. I scanned (should have carefully read) room amenities . Before booking the room, I selected 5 hotels in the area (this was an impromptu buy). Other hotels had better review scores, but I went with this one because I believed their was a jacuzzi in the room. Their was not. The check in clerk was inconsiderate about issue and asked for $60 more for the room with jacuzzi. Room was "ok." It was deem (not enough light), sink light fixture did not work. The bathroom door with no working latch. I needed to hold the door closed with my foot. I was not happy with purchase.

Not what I expected

The bath towels were thin. No room clock to tell if you are on schedule.

I truly appreciate the staff and their willingness to accommodate. As a person with a disability, this very important to me. They were very courteous and friendly.

The staff was very friendly and accommodationg.

Room had holes in the wall due to mold also small patches of mold on the roof

NOTHING THE ROOM WAS NASTY COFFE STAINS ON THE WALL AND THE BLANKET WAS BURNED WE HAD TO GO TO ANOTHER HOTEL

Over Priced & lots of weirdos

Nice

I truly appreciate the staff going above and beyond to assist me in ensuring that I am able to fully access my room.

The room did not look as nice at the pictures. The cover had stains on it. I could get the tv to work

was disappointed in the overall stay.. The room smelled like a dirty carpet, mattress was uncomfortable..The towels were super thin and small. We had to ask for towels, our room had none in the room, upon check-in..the desk clerk was questioning us like we were stealing the towels...I only asked for 2 towels.. Overall room condition was bad..really needs a deep cleaning.. dirty walls, doors, carpet... etc. Bad customer service from the desk clerk. I kept telling her I had prepaid my stay via Hotels .com. Still on Sat morning , I get a call to my room telling me check out is at 11:00am.. Im again telling her I paid for two days... Wont be staying there again..

Should have microwave oven...........................................................

The room was super dirty. Front entrance door had stains on top of door (looked like blood stains). Ceiling had a hole which was covered with tissue paper. Worse part was the bathroom door not opening on me ( I freaked out after being stuck inside the bathroom) door touches floor so it gets stuck and someone from the outside needs to force it opened. Oh, and did I mention that check in was at 3pm, I arrived at 5pm and they made me wait an hour because room wasn't ready. Not a professional place and customer service really needs to improve.

It was clean and quiet! Staff was friendly 😉 A/C was perfect! My only complaint was no microwave 😕

The stay was amazing and everything went well

Felt safe, Very clean, Nice property, No hangers! No Ironing Board! Over all I will return