Starlight Inn South El Monte

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Really cute room w lights, friendly staff

dont feel safe

Staff is rarely there. There's no cleaning service! Its dirty sheets are rarely changed. Wouldn't recommend not safe there's no security.

Definitely would not stay here again...RUN! I asked for another washcloth for room because only received 1, told no and had to wait until 9 am if i really needed another one because that is when housekeeing is present and that i still wouldn't get another one because its only 1 washcloth allowed per bed in room. I had 2 occupants and 1 king bed, smoking room. Rude lady in front for check in, she was on her cell the entire time and kept rolling her eyes at me. Had to even ask where my room was after receiving 1 key for 2 occupants. She didnt even have any type of welcoming demeanor. Also unprofessional and had an attitude. Graffiti all over a wall in room and even scratched into counters. Gang signs and profanity present on counter/wall. A roach was crawling up walls in room. Mini fridge cold and turned on but dirty as well. All towels given were filthy, looked unwashed and smelled like dirt. Burn marks everywhere in room and track marks from drug syringes present all over counters. Bed was horrible and extremely gross, sitting on two individual box springs and 'fell' during stay. Extremely dirty, gross, uninviting and very rude experience. I am appalled!! Only good thing was the tv, it had some movie channels...No phone or ashtray or matches in room and only 1 disposable plastic drinking cup.

The stay was satisfactory

Good location

it was ok

Solicitors roaming the property

Perfect stay

Súper

Had a late night check-in which was okay, but upon entering the room, the light switches weren't working properly and I heard a noise in the bathroom. The toilet was running continually. Went back to the office and "rang the bell" FOUR times, finally the guy came out from the back and I explained the problem. The light switch by the door still wasn't working properly and he informed me there was another set of switches right by the bed. "Just use those." Okay.... He then jiggled the toilet handle and the running stopped, for about 5 seconds then started again. After about 10 minutes, he finally got it to stop. But it was obvious that he was annoyed. The bed was like sleeping on a rock. It was set on a metal frame platform and every time you sat down or got up, the metal made a horrid buckling sound. The frame also went to the floor all the way around the bed and again, every time you walked to the edge, you couldn't help but kick it.. I also asked where the ice machine was as I like to have cold water on my bedside table. I was told they didn't have one. WHAT?!?!? Never heard of such a thing. No customer service at all, and Mr. Personality at the front desk seemed more annoyed that I interrupted his evening and morning by appearing at the front desk and ringing the bell once again upon checkout. If you just need a place to pull off the road to sleep, it's just okay, but don't expect any kind of service by anyone personable!

The blankets were ripped.

Noise, noise, noise. Smelly room, no shampoo, towels with stains.

It was quiet for the most part

No tv working

Great

I love the owners, they are so nice and easy to talk to. I love that they have a microwave in the office making it easy to heat up food.

You get what you pay! It’s a good deal!

Found a roach but killed it instantly