SureStay Hotel by Best Western San Rafael

Hotels
6.2
/10

Pleasant

985 reviews

What Guests Say About Their Stay

Joan
10.0
/ 10
Beautifully maintained. Pleased to find fresh fruit offered at breakfast. Many upgrades from our last visit. Iron in room. Everything was just the way we hoped it would be. A good nights rest. Good food nearby.
Julie
10.0
/ 10
Overall good room. Bed was comfortable. Small breakfast was provided. Front desk took a long time to come to the office. We had to ring the bell twice. The TV in the room didn’t have channels or I couldn’t figure it out. They should provide directions on how to use tv.
In the Area
See Map
865 Franciso Blvd East, Marin County, California, United States, 94901

Main Facilities

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24-Hour Front Desk
Parking
WiFi
SureStay Hotel by Best Western San Rafael is located in area / city Marin County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SureStay Hotel by Best Western San Rafael

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865 Franciso Blvd East, Marin County, California, United States, 94901
Others SureStay Hotel by Best Western San Rafael
Others 2 SureStay Hotel by Best Western San Rafael

Discover More About SureStay Hotel by Best Western San Rafael

Location


SureStay Hotel by Best Western San Rafael is located in area / city Marin County.

About SureStay Hotel by Best Western San Rafael

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

SureStay Hotel by Best Western San Rafael is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in SureStay Hotel by Best Western San Rafael

Others SureStay Hotel by Best Western San Rafael
Others

Public Facilities

  • Others
  • Smoke-free area

Hotel Services

  • 24-hour Receptionist
  • Newspaper in lobby

Food and Drinks

  • Breakfast

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in SureStay Hotel by Best Western San Rafael

Important Note
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at SureStay Hotel by Best Western San Rafael
32
Number of floors in SureStay Hotel by Best Western San Rafael
2
Another facilities in SureStay Hotel by Best Western San Rafael
Others, Smoke-free area, 24-hour Receptionist, Newspaper in lobby, Breakfast

Frequently asked question in SureStay Hotel by Best Western San Rafael

What are available facilities at SureStay Hotel by Best Western San Rafael?
There are top facilites at SureStay Hotel by Best Western San Rafael such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SureStay Hotel by Best Western San Rafael?
The standard check-in time at SureStay Hotel by Best Western San Rafael is starting from From 15:00 while the latest check-out time is at Before 11:00
Does SureStay Hotel by Best Western San Rafael provide breakfast?
Yes, SureStay Hotel by Best Western San Rafael provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in SureStay Hotel by Best Western San Rafael

6.2
Pleasant

From 985 reviews

Cleanliness

6.8

Room Comfort

6.4

Location

7.2

Service and Facilites

6.0

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Traveler Reviews SureStay Hotel by Best Western San Rafael

Number of reviews per page
20
40
Top reviews
Heather
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The hooks all around made us uncomfortable
Kristie
icon-Leisure
Leisure

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It’s very basic. The breakfast doesn’t start until 7:00, which is late by my standards. Breakfast offered was worst I’ve ever seen at a hotel. Very disappointed. No lotion in room.
Jacqueline

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Right by the freeway!
Manoj
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Expedia should take this out of their listings
Claudia

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Excellent Stay
Miguel
icon-Leisure
Leisure

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Nice
Michael

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

I noticed black mold in the window seal of my bathroom. The exhaust fan didn't do enough to move the bathroom air out. I enjoyed my stay besides that.
Jeffery

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

;
Stephanie
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Unsafe difficult owner
Karen
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

I would not recommend this accommodation as the staff is not well trained.
Joshua
icon-Business Family
Business Family

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Gold star
Alice
icon-Leisure
Leisure

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Very nice staff, great price
Angelina

6.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

The room was older but clean. Management was not very friendly. Breakfast was packaged pastries.
Anthony

2.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Very bad location. I don't recommend.
ARUMANI
icon-Business
Business

2.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

SMELLY ROOM - DIRTY
Victoria

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Yes
Kendalyn
icon-Leisure
Leisure

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

There was a dead bug in the shower, no hand soap. They also kept taking my towels and not replacing them. My feet were BLACK on the bottom from the carpet. Honestly not worth the money at all. Breakfast selection was very limited.
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

A nice little hotel, very clean
alysa
icon-Leisure
Leisure

2.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Initially arriving they write down your card information to paper, which is very concerning that it’s not being input to a SureStay system of record online. I have photos of the rooms lack of cleanliness to include a large amount of food splattered across the curtains and large liquid across the wall. Additionally the carpet was very stained and looked . The shower and bath was clean but the room was a 5/10. Paid way too much for the quality
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Gustavo
icon-Business
Business

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Muy buen servicio, muy atentos ,exelente limpieza los recomiendo un 100%
Number of reviews per page
20
40

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Others 4 SureStay Hotel by Best Western San Rafael

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.