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The Ritz-Carlton O‘ahu, Turtle Bay

Name: The Ritz-Carlton O‘ahu, Turtle Bay
Address: 57-091 Kamehameha Highway, Hawaii, United States, 96731, 57-091 Kamehameha Highway, Hawaii, 96731, United States

Resorts

9.2

/10

Exceptional

959 reviews

What Guests Say About Their Stay

Shannon Deann

10.0

/ 10

Loved our stay and thought everyone was really nice and helpful! Property grounds were amazing and had everything right there that you could possibly want!!

Erlene Yan Ping

10.0

/ 10

The onsite staff are amazingly welcoming and trying to make everything to the best experience possible.

Carson Joseph

10.0

/ 10

This was the nicest hotel I have ever stayed at. The views are from a postcard, the hotel itself is new, clean and takes advantage of the beautiful landscape.

In the Area

See Map

57-091 Kamehameha Highway, Hawaii, United States, 96731

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

Staying at The Ritz-Carlton O‘ahu, Turtle Bay is a good choice when you are visiting Hawaii. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Ritz-Carlton O‘ahu, Turtle Bay

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What's around The Ritz-Carlton O‘ahu, Turtle Bay

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57-091 Kamehameha Highway, Hawaii, United States, 96731

Discover More About The Ritz-Carlton O‘ahu, Turtle Bay

Location

Staying at The Ritz-Carlton O‘ahu, Turtle Bay is a good choice when you are visiting Hawaii.

About The Ritz-Carlton O‘ahu, Turtle Bay

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Ritz-Carlton O‘ahu, Turtle Bay exclusively for you.

The Ritz-Carlton O‘ahu, Turtle Bay is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at The Ritz-Carlton O‘ahu, Turtle Bay.

All facilities in The Ritz-Carlton O‘ahu, Turtle Bay

Others

Things to Do

Hot tub
Outdoor pool
Beach towel
Clubhouse
Shops
Beach umbrella
Spa
Health club
Sauna
Steam room
Pool cabanas (surcharge)
Waterslide
Pool sun loungers

Hotel Services

Tours
Multilingual staff
Laundry service
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Smoke-free area
Safety deposit box

Sports and Recreations

Golf cart
Golf club
Outdoor tennis court
Fitness center
Tennis court
Golf course

Business Facilities

Meeting facilities
Conference room
Meeting rooms
Conference rooms
Business center

Food and Drinks

Bar
Poolside bar
Beach Bar
Snack bar

General

Banquet
Parking
Parking (surcharge)

Nearby Facilities

Hair salon
ATM/Banking
Souvenir shop

Transportation

Limo or town car service
Valet parking (surcharge)

Kids and Pets

Babysitting with surcharge

Family-friendly Facilities

Children pool

Accommodation Policy & General Information in The Ritz-Carlton O‘ahu, Turtle Bay

Important Note

Uncovered self parking fee: USD 41.88 per night (in/out privileges)
Uncovered valet parking fee: USD 41.88 per night (in/out privileges)
Pet deposit: USD 250 per stay
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 300.00 per stay
Resort fee: USD 52.00 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach access
Beach loungers
Beach towels
Business center/computer access
Concierge service
Faxes
Fitness center access
Fitness/yoga classes
In-room bottled water
In-room coffee
In-room safe
Phone calls
Pool access
Sporting facilities or equipment

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Available rooms at The Ritz-Carlton O‘ahu, Turtle Bay	443
Number of floors in The Ritz-Carlton O‘ahu, Turtle Bay	6
Another facilities in The Ritz-Carlton O‘ahu, Turtle Bay	Hot tub, Outdoor pool, Beach towel, Clubhouse, Shops

Frequently asked question in The Ritz-Carlton O‘ahu, Turtle Bay

What are available facilities at The Ritz-Carlton O‘ahu, Turtle Bay?

There are top facilites at The Ritz-Carlton O‘ahu, Turtle Bay such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Ritz-Carlton O‘ahu, Turtle Bay?

The standard check-in time at The Ritz-Carlton O‘ahu, Turtle Bay is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in The Ritz-Carlton O‘ahu, Turtle Bay

Overall Ratings & Reviews The Ritz-Carlton O‘ahu, Turtle Bay

Traveloka (2)

Other sources (959)

9.2

Exceptional

From 959 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews The Ritz-Carlton O‘ahu, Turtle Bay

Number of reviews per page

Top reviews

Julia

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful 40th anniversary experience. Thank you for everything!

Shannon Deann

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Loved our stay and thought everyone was really nice and helpful! Property grounds were amazing and had everything right there that you could possibly want!!

Erlene Yan Ping

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The onsite staff are amazingly welcoming and trying to make everything to the best experience possible.

Carson Joseph

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This was the nicest hotel I have ever stayed at. The views are from a postcard, the hotel itself is new, clean and takes advantage of the beautiful landscape.

Bruce

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Everything was top-notch at this resort.

Michael W.

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Golf

laura

Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful getaway, amazing views on to the Ocean. Well trained staff who want to really look after you. Sunset leaves you speechless. Food choice and quality excellent. Extra treat when the turtles come to visit.

Ray

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great experience

Negar

Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great Experience

Indie

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Amazing!!! Insane views. Excellent customer service. Fantastic all the way around.

Kenneth

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great beach walks.

John B McShane

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay. Staff is amazingl

camille

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.

Wendy

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The property is amazing- love the Hawaiian music playing and all the live music. Not many kids. Great bay to snorkel in, amazing views of the north shore waves!

Michelle

Friends and Family

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

This Hotel was a dream. The staff were absolutely amazing!!

Jessica

Leisure

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Incredible resort, location, and staff. Everything was perfect.

Luis

Business

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

My all time favorite hotel in Hawaii.

Lisa

Friends and Family

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.

Natalia

Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

We loved the resort, its staff, and the food. It was very expensive and parking was inconvenient if you did not use the valet services. Other than that, we thoroughly enjoyed our stay and would recommend it to anyone.

Jennifer Cyne

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful location and hotel. Would highly recommend.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.