TownePlace Suites by Marriott Sacramento Elk Grove

We usually pick this place to stay it’s a safe place for us And pet friendly This is a wonderful place to stay

My stay was wonderful. Everyone was friendly and amazing.

Breakfast ended at 9 too early

Good place to stay with a dog

Very nice property.

Rita was very friendly and accommodating.

Very clean hotel and spacious room. Perfect for those wanting a kitchen option. We cooked most meals in our suite and had their full breakfast each morning. The breakfast options were freshly made and plentiful. We couldn’t hear our neighbors so it was very quiet. Very comfortable bed, clean room and large bathroom We will book again when in town.

Our Suite had a foul smell. They didnt hesitate and gave us another room asap! Thanks to the young man who help us with no problems!

Great place to stay with your dog

It was great

Very professional, very courageous and helpful.

Rooms are like mini apartments

Extremely clean!

Amazing

Everything was wonderful. No noise issues or any issues in general.

Able to use the outdoor grill by the poolside

Property was great service was amazing

I stay in hotels all the time this hotel is amazing. It had a full kitchen and a dishwasher in a double queen room and the mattresses were totally comfortable. I would stay here in a minute also, the price was excellent and the location wonderful, especially in that area. It could be a little shady, but this was really wonderful.

Nice area, close to shopping and freeway for easy access. Good breakfast, very helpful staff, excellent condition. Loved our stay there!

I am a local event promoter, I booked 5 rooms in this hotel for my artist lineup and was expecting quality service. What happened instead was unacceptable. For starters, I called the hotel shortly before check in time to confirm the details of everything I would need for a successful stay. I was told by the employee who answered that because I had already paid a deposit, my artists would simply need to show up and give their names to check in, and my card would be charged. When my first artist went to check in, first the hotel claimed there was no reservation for him, then upon finding it they tried to say it was my fault for supposedly misspelling the name on the booking, despite the name on my confirmation being an exact match to the artist's legal name on their ID. The first room was charged to my card, and then somehow the hotel claimed my card declined for the rest of the rooms despite my bank records showing no attempt of even trying to charge me for the remaining rooms and all the money being in my account. My 4 remaining artists were made to put their personal credit cards on the rooms and pay out of pocket which I had to reimburse. I even called the hotel before my artists were actually charged to switch the rooms to my card, which I was told was successful by the employee I spoke to, yet my artists were still charged for the rooms. absolutely unacceptable and frankly quite embarrassing. I will never book with this hotel again and I would recommend anyone stay away.