TownePlace Suites by Marriott Venice

We have been trying to find a nice, clean hotel to stay at while we visit family in my hometown. We love staying at TownePlace Suites so when we found one in the area of course we had to book it to visit with family for NYE. Once, we booked we informed the hotel we were bringing my service animal. Usually we don’t hear much when we leave a note on the reservation. So, we were surprised to see we received a message from the hotel manager “Michael”. He was so nice and very helpful. He made sure to leave plenty of notes before our arrival check-in to make things run smoothly and boy did he! We really appreciated his help and the fact he went above and beyond to make our stay great! If I had to say anything bad about our stay was we were in a hearing impaired room because I had my service animal and they had a closet with a motion activated light always going on and off. Kinda annoying. I will say we did ask for help from the front desk and again they were very polite and helpful suggesting we could swap rooms but we were only stay 2 nights and once we settled in we just decided to stay cause we didn’t want to move all our things in the event we forgot something. Other than that the hotel was really clean, smelled great, the front desk was super nice, and we really felt like they were more than accommodating for our stay. We will definitely be booking in the future when we come down to visit with my family & we will be sure to talk with Micheal and stay in a regular room. (;

Staff are welcoming and friendly.

Front staff very friendly, helpful, and accommodating. Enjoyed the stay.

Very clean. Newe4 hotel. Pet charge of 75 dollars for a Maltese in a carrier seems excessive.

Good place ,little bot here expensive

It looks like half of the room may be updated but a critical part was not. The AC unit sounded like a siren every time it turned on.

Rooms updated and immaculate. Nice shower door but floor gets wet and concern floor damages in near future if not repaired.

My family and I had a very pleasant stay. Breakfast included was a plus. Very clean and well kept.

Front desk staff was not nice.

Great location for easy access in and around the Venice area. Very nice facility, spotlessly clean, easy access and a nice staff.

Great people at the reception. However, we had bed bugs. Asked for them to help us out but they didnt have any other room.

Property is the perfect for a long trip. Room equipped with a kitchenette which makes trips easy with not having to eat out or just microwave food. The entire property was clean. Highly recommend.

Nice newer hotel with very friendly staff. Room was nice yet overpriced but that seems to be the case for hotels in the Venice area. Decent breakfast included. Dennis the Waffle King made it extra enjoyable.

Everything was good

The suite style room is always a little easier for us to use. The room was clean and comfortable overall, but the shower in our room always sprayed water onto the floor no matter how we tried to adjust the shower head.

Very good for the price

Was conveniently located and extremely clean and well maintained. The room was great and the bed very comfortable. Amenities and free breakfast were wonderful too.

Great stay. Relaxing and comfortable, with a delicious breakfast and plenty of room.

The staff at this hotel made all the difference. We were first greeted by Mike, who was so kind in offering help and advice since we did not know the area. We met Jen at the breakfast the next morning. She is awesome and so friendly. Next, we met Regina and Donna, who made me feel so special when they discovered it was my birthday. Lastly, we met Ken at breakfast on the third day. He was also friendly, kind and helpful with our requests. I have to say that I have very rarely met such a remarkable staff. This must be attibuted to a noteworthy manager. We thank you for such a wonderful experience!

Very nice clean hotel , nice room, clean and comfortable, nice breakfast in am. Upon checking in was told about a $20 incidental fee that I would be charged which I agreed to but then during the night I was charged an additional $60 incidental fee that I was not told about a check in or anytime. I did not agree to this nor approve it, and it was charged without my consent. When I questioned the hotel about it they said they did not know what it was for at first, but then to speaking to the manager said it was an additional incidental fee I was then told it would come off my credit card by that evening and it has not been removed. So still waiting on this to be removed as promised.