Universal's Hard Rock Hotel

Hotels

9.0

/10

Exceptional

910 reviews

What Guests Say About Their Stay

Jennifer
10.0
/ 10
Such a great trip! Niceat young lady who checked us in late Friday night! Room waa so amazing that both kids came to stay! Of courae that waa awesome for me! The whole weekend was great! Hotel service ....amazing!
Matthew
10.0
/ 10
Short but lovely stay. Loved having the fast passes for universal. Will stay again next time we visit the parks.
Alison
10.0
/ 10
Rooms are a good size. There is very little recycling options in the room or around the hotel. Only 1 USB socket in the whole room.
In the Area
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5800 Universal Blvd, Orlando, Orange County, Florida, United States, 32819

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Universal's Hard Rock Hotel is located in area / city Orlando. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Universal's Hard Rock Hotel

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5800 Universal Blvd, Orlando, Orange County, Florida, United States, 32819
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Discover More About Universal's Hard Rock Hotel

Location


Universal's Hard Rock Hotel is located in area / city Orlando.

About Universal's Hard Rock Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Universal's Hard Rock Hotel exclusively for you.

Universal's Hard Rock Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Universal's Hard Rock Hotel.

All facilities in Universal's Hard Rock Hotel

Others Universal's Hard Rock Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Waterslide
  • Pool sun loungers

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Theme park shuttle
  • Valet parking (surcharge)

General

  • Banquet
  • Parking (surcharge)

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Universal's Hard Rock Hotel

Important Note
  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Universal's Hard Rock Hotel
650
Number of floors in Universal's Hard Rock Hotel
7
Another facilities in Universal's Hard Rock Hotel
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Universal's Hard Rock Hotel

What are available facilities at Universal's Hard Rock Hotel?
There are top facilites at Universal's Hard Rock Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Universal's Hard Rock Hotel?
The standard check-in time at Universal's Hard Rock Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Universal's Hard Rock Hotel provide breakfast?
Yes, Universal's Hard Rock Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Universal's Hard Rock Hotel

9.0
Exceptional

From 910 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Universal's Hard Rock Hotel

Number of reviews per page
20
40

Top reviews

Rachel
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

It was one of the coldest hotels I’ve ever stayed out. While the temperature dropped significantly the hotel were unable to adjust making it really cold place.
Liyuan
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room not clean
Jennifer
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Such a great trip! Niceat young lady who checked us in late Friday night! Room waa so amazing that both kids came to stay! Of courae that waa awesome for me! The whole weekend was great! Hotel service ....amazing!
Matthew
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Short but lovely stay. Loved having the fast passes for universal. Will stay again next time we visit the parks.
Jose
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Air ducts are nasty, power outlets are worn out that dont hold what you plug, bed lights do not work, You can see its not clean
Alison

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Rooms are a good size. There is very little recycling options in the room or around the hotel. Only 1 USB socket in the whole room.
Sarah
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Love this hotel except it can be noisy at times (hear people yelling or the TV in other's rooms).
Verified traveler

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Had to call an engineer as light fittings in the bathroom were hanging down and lights flickering. Sprinkler was just fitted as a hole in the ceiling. Tv would not work (couldn’t even switch it off). The sound of children shouting down the corridors first thing in the morning and at night was not appreciated.
Anungose
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This was our fourth time staying here and it has gone DOWN HILL. Booked rock royalty level and it was not worth it. Got to the hotel early and was told our room would be ready in “a few hours” so we swam for the afternoon. When we checked to see if our room was ready 3hrs later, we were met with the most rude staff who couldn’t answer a simple question. Finally got our room and card didn’t work. They made us wait HOURS. Our room was never cleaned during our entire visit which we felt was intentional because we expressed our frustration. TDLR save your money and stay anywhere else but hard rock.
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Michael
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic boat ride to the parks
Glorianna
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Had a blast and I love that you can walk to the parks. We ate at The Palms and loved it.
Rebecca
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was fantastic, as soon as you walk into the lobby area there is a lovely smell. The area is beautiful with a view of the pool, there is a huge tv screen to the side with seating area where they play music videos. The lobby toilets had a seating area in them with a separate make up area too. The room (7th floor rock royalty king size ) was incredible. The bed is the biggest I’ve seen, and the pull out sofa bed is easily a double size. There are coffee/tea facilities with shower over bath, all lovely. Being on the 7th floor meant you had access to the private lounge which served breakfast and snacks throughout the day with drinks reception in the evening. The pool area is lovely, we only went at night as only stayed one night for the express passes, however, they play music through the speakers underwater and play films in the evening too. Nice bar and restaurant area although we didn’t order anything during our stay. We’ll definitely be back!
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Helen
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Loved the hotel, the staff were amazing and pool scene was lovely. So close to the parks.
Toni
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I booked this property for early access to the parks, express passes and to stay in a hard rock hotel for the first time. The room was sold as suitable for a family of 5 (kids ages 10-12) there were only 2 double beds and we had to pay an extra $35 plus tax for a roll out bed on top of the room price and parking price. I wouldn’t stay there again in a hurry. The cost weighed out the experience
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Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Fab hotel with a 5 minute walk to universal.
Ruth
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Although the rooms need updating the staff, service and common areas are great! Always live our stay here!
Meg
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Staff was excellent! Rooms very nice, clean and comfortable
Paul
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

A little tired now, but great location
gustavo
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Very good hotel , 5 min waking to universal studios
Kim
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Comfortable bed and shower. Staff talking loudly outside our room 1118 every morning woke us up, had to ask them twice to be quiet. Staff at pool not attentive, never came to us when in sun beds on two separate days to take drink orders, and last day in the bar area so we had to go to bar ourselves. Poor service for the price you pay, will not return even for complimentary express passes
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.