Western Hotel Ouray

This was the first time I have stayed at this property, and would do so again! Suzanne was there to greet my wife and I and showed us around, introducing us to the mixologist behind the bar, as well as the chef. Everyone working there was very nice and accommodating. The spa in the lower level was beautifully relaxing, and in the morning, the cold plunge was exhilarating! The dinner was the absolute best food I have ever consumed in Ouray!!! So glad we didn't explore other dining options! The Western Hotel is a pricier option than most in Ouray, but it is well worth the money!

Beautiful hotel wirh friendly staff. All amenities were excellent.

An amazing new addition to Ouray. I've waited awhile to see the place open. The restaurant is AMAZING! I also loved the hotel guest room design. Very chic and the views and fireplace are amazing. Check out the spa on the lowest level.

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Wonderful restaurant and bar. Early December is a nice quiet time to visit.

Although website does say no elevator, it does not say the stairs are very steep. And there's no one to help you with your bags. We had to carry our bags up three flights of stairs. The hotel was clean. The free snacks in the room was nice. The bed was uncomfortable (a thin mattress on a platform.) thankfully we only stayed one night.

Super cool property that feels old timey but upgraded and nice. Love the basement cold plunge and hot tub grotto area.

Such an amazing place to stay and highly recommend it! We loved the room and the staff was amazing. We also recommend getting a drink at the bar and chatting up with John and Eric they will not disappoint. Chefs table for dinner is also a great experience and we highly recommend it. Over all this place will make you feel pampered and happy.

I had an amazing one-night stay. The room was very stylish and comfortable. The staff was exceptional! We tried out their bar and spa and both were fabulous. Big shout out to the bartender, Kelly for the amazing drinks and great hospitality!

10/10 hotel. Amazingly well done and loved our stay

All of the Staff was super friendly and helpful!

Nice, quiet and quaint hotel. Check in super easy as all the info texted to me prior to arriving. No elevator and stairs are a bit steep so be warned.

Everything was beyond expectations. Room, food, location, staff.

Beautifully renovated property. Staff was friendly. Location was perfect in the middle of town and made everything very walkable. Room was well appointed and had great views. The bathroom sink was clogged and didn’t drain well until we addressed it. Room needed a little more functionality with the location of the kitchenette sink and was a little short on storage space.

Beautiful, clean place.

Nick the chef makes amazing food and is very friendly. Robin at the front desk was very informative and adds a personal touch. Property is stunning

A great spot off the main drag in Ouray. The bar and restaurant were wonderful! Thank you.

It is an historic and interesting place, rustic and unique in many of the right ways, but perhaps missing the mark on some comfort areas. Staff attentiveness is very low if not absent after mid-evening. For instance, we had no hot water for baths the first night, and there was no person onsite or on call to reach out to. We left a couple messages and heard back the next day with apologies and correction for the next night. Hotel restaurant atmosphere and menu offerings were enjoyable. Food quality and wait staff were excellent. There was a discrepancy associated with the cancellation policy and timing of room charges between Expedia and the property which fell into dispute. Property charged full amount without notice a week in advance and before Expedia’s stated cancellation allowance, and hotel management was completely uncooperative to discuss the discrepancy.

The staff service was outstanding. Michelle was super helpful, courteous! And customer conscious. Hi especially was impressed with the room and overall atmosphere of the facility. Congratulations on a wonderful rehab job of the building.

We loved our stay and will definitely be back someday!!!