Sheraton Hanoi Hotel

Hotels
7.8
/10

Pleasant

10 reviews

What Guests Say About Their Stay

Zachary
10.0
/ 10
I loved my stay at the Sheraton Hanoi Hotel. I found it to be within a 30 minute walk of the major sites on West Lake near the parliament building. The side streets were also full of amazing food stalls, cool vintage stores and other shopping options which was great. The staff were all amazing and full of suggestions on things to do. And, the travel desk was amazing at setting up some day tours around the city and nearby, including private transportation, which made getting around easy. Would recommend if you’re staying in Hanoi!
Andrew
10.0
/ 10
20 minutes from No Bai Airport. In a nice district with easy access to sightseeing. A long walk of you are up to it otherwise a 10 to 20 minute drive to central attractions.
Pankaj
10.0
/ 10
Overall stay was awesome. Very nice property, food is good, breakfast spread is nice, staff very helpful and nice room.
In the Area
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K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Quang An ward, Tay Ho District, Hanoi, Vietnam, 10000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sheraton Hanoi Hotel is located in area / city Quang An ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Hanoi Hotel

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K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Quang An ward, Tay Ho District, Hanoi, Vietnam, 10000
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Discover More About Sheraton Hanoi Hotel

Location


Sheraton Hanoi Hotel is located in area / city Quang An ward.

About Sheraton Hanoi Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Hanoi Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Hanoi Hotel.

All facilities in Sheraton Hanoi Hotel

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Others

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Shops
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station

General

  • Parking
  • Banquet
  • Ballroom
  • Terrace
  • Smoking area

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court
  • Billiard

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • ATM/Banking
  • Souvenir shop

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sheraton Hanoi Hotel

Important Note
  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses wind and solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Club Lounge]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

The property will be renovating from February 4 2025 to April 14 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sheraton Hanoi Hotel
299
Number of floors in Sheraton Hanoi Hotel
18
Another facilities in Sheraton Hanoi Hotel
Tours, Multilingual staff, Laundry service, Express check-in, Newspaper in lobby

Frequently asked question in Sheraton Hanoi Hotel

What are available facilities at Sheraton Hanoi Hotel?
There are top facilites at Sheraton Hanoi Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Hanoi Hotel?
The standard check-in time at Sheraton Hanoi Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Hanoi Hotel provide breakfast?
Yes, Sheraton Hanoi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Hanoi Hotel

Traveloka (10)

Other sources (415)

7.8
Pleasant

From 10 reviews

Provided by travelers on
Cleanliness

8.0

Room Comfort

7.6

Meal

7.3

Location

7.6

Service and Facilites

6.8

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.