Punch House

Treat you like family. Great experience.

Great location, absolutely amazing staff and food!

Room was very noisy

Easy check in via the oldie wordie pub. Room clean & nice dark curtains so nice n dark. Comfy bed .shower could maybe use an update but clean. Door a little low so if you're over 5 7 tall watch out lols.

Good value for money, clean, comfortable and well presented room.

The check in was efficient and friendly. The building and the room was shabby. The room had not been cleaned properly and the bathroom poor. No breakfast on Sunday morning was a surprise! Reason given was that breakfast was not possible as they had to serve lunch at lunchtime!! We will not stay here again if we can avoid it.

Excellent room on the centre of town

Nice front seating area in square, food was good

For: Staff were very helpful at check-in and throughout our stay. The property is generally in good condition. Bathroom small but clean. Room well appointed on arrival. Good breakfast on Saturday. Location in Monmouth is excellent for town centre and close to car park. Against: Maintenance not good. Curtain rail not fixed securely, finials fell off when curtains drawn. Sash window not correctly balanced so difficult to operate. Lound noise from pub tables outside until well past midnight. Room got very hot with window closed because of noise, though oscillating fan provided in the room helped fix that. Toilet roll holder in bathroom loose and wonky. Cheap electric kettle lid faulty and very difficult to open. Room not adequately cleaned; litter and dust build up under and behind desk/ dressing table. Two night stay but room consumables (tea, sugar, biscuits) not replenished for second night. No breakfasts provided on Sundays but no mention of this when booking online. 2 staircases and 4 doors to negotiate to get to top floor - not easy with a suitcase. More door signage is needed to avoid trying cupboard doors instead of unsigned staircase doors, and escape in event of fire does not appear to be clearly indicated with fire regulation illuminated signage. In summary, there appears to be inadequate facilities management.

Booked this hotel for a friends reunion. Accommodation was perfect, great host and delicious breakfast. Would definitely book again.

This is a pub trying to be a hotel but falling short. The dinner was disgusting utensils brought in a RUSTY bucket!!. Staff didn’t see anything wrong Ok as a pub but that’s it

Not so good…

A very tired old pub . Just a place to get your head down for one night only and move on. Lovely staff though.

It was my first try at travelling with my little dog and this is definitely a dog friendly bar/restaurant/hotel. They had recently refurbed the kitchen and were due to refurb more downstairs. Little signs of wear and tear in the bedroom but I thought it was excellent considering it dates back to the 17th century. I would definitely stay here again

The staff were extremely helpful. A member of our party became poorly and they dealt with it like true professionals.

Nice pub accommodation. There was a band on Saturday night so depending on preferences that might or might not work for others. It was all finished by 11pm and the pub was buzzing. Good atmosphere. Accommodation was good.

Generally good but I have to say the mattress was very cheap and old, and not very comfortable, leading to a not great night's sleep.

Can't fault our stay, staff are so welcoming and helpful. Loved the room with all it's old charm. Lively pub atmosphere and a perfect location right in town.

Superb location, lovely staff, great value for money. We will be back

The stay at the Punch Hotel was very comfortable and the staff were always helpful and the food was excellent.