The refund process to the original payment method will follow the procedure determined by Traveloka and the related operator(s). To avoid doubt:

1. Payment by credit card: The refund amount will be returned to the limit of the same credit card that You used at the time You make the payment. The Refund period depends on the policies of each of Your credit card issuing banks.
2. Payment by debit card: The Refund will be returned to the bank account number You provided on the Refund page in Your Traveloka account. If You have not provided a bank account number on the Refund page, therefore You can provide Your bank account number on the Refund form that Traveloka will send to the email you used during booking to receive the Refund. Traveloka will provide the Refund after we obtain your complete and correct account number information. The refund period depends on the policy of each respective bank that you have provided. For further information regarding the inclusion of refund bank account numbers, please refer to the Refund Form Terms of Use.

Traveloka and related operators may apply a fee deduction for the refund amount that is returned to You. Booking cancellations made by Traveloka will be effective from the time Traveloka cancels the booking which will be informed to You by a notification in writing, eventhough at that time You have not received a Refund from Traveloka.