8.0
Very Good

From 779 reviews

Cleanliness

8.2

Room Comfort

8.0

Location

8.4

Service and Facilites

8.4

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Traveler Reviews Holiday Inn: Portland- I-5 S (Wilsonville)

Number of reviews per page
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40

Top reviews

sara
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Elijah at the front desk was the nicest person I have encountered at a hotel
jason
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very nice. We enjoyed the bistro. Bed was really comfortable.
John

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The front desk receptionist was unsmiling and unfriendly. The halls in the building were very dirty. The breakfast was edible if you added a ton of salt and pepper to give it taste.
Katherine
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and quiet. Bed was very comfortable. I’ll be back.
Greg
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I asked multiple times to fix my room phone. After a five night stay- still not fixed. I asked for towel service. They dumped towels on the bathroom counter and never took the old towels. Also, they charge $75 per day for incidentals. Yes, it’s just pending but I feel it’s excessive. Just an overall lack of good customer service. I’d NEVER stay there again or recommend it to anyone.
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Julie

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Great stay overall, glad the AC was fixed by Sunday
Elizabeth

4.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The hallways and lighting are like dungeons. When we got to the room, there were two empty beer pint glasses right outside the door and when we went in, it looked like someone had slept in one of the beds. The house man was very nice and said he changed the sheets while we went to dinner, but they were still wrinkled. They have tried to update the rooms, but the popcorn ceilings, holes in the black out shades, hairs in the bathroom, on top of the feeling like someone had been in the room - we won't be going back.
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Betzy
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Very nice & the place is very clean
Jasmine
icon-Business with Partner
Business with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Loved the breakfast. Worth it. The staff were really friendly. The pillows and bed were comfy. Also really enjoyed the Dove hand wash/shampoo etc.
Heather
icon-Business
Business

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Loved the pool, and dining option/ bar. Didn't like the running toilet, and that they didn't fix it while I was out.
Michael
icon-Business
Business

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Simple in amd out with a semi was helpful.
Stephanie
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

From the moment we walked into the door we were greeted, it smelt clean, and staff were friendly. Our room was very clean, super comfortable bed/pillows. They provided full standard Dove shampoo/soaps/lotion. It was very updated and nice. The restaurant was wonderful, a little expensive. They have so much, so convenient.
William
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic breakfast options, I would rate my stay as having one of the best breakfast food selection. Staff were very friendly.
Marco
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Great staff and location
Courtney
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Everything was good. Only downfall was the shower in our bedroom did not have warm water. It was either hot or cold. Gym had basic workout equipment but in good condition. The kids enjoyed the pool.
Stephen
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Not much
Patricia
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

We had an AMAZING experience on check in! Very friendly & every area we "visited" had great staff! We were taken VERY good care of!!
Nerisa
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

carpet was smelly from the time you come in
Chelsey
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Dirty, stains on multiple surfaces. Mold in the shower. Shower water puddled in the middle of bathroom. Beds were very uncomfortable and they werent actual queens. No cleaning service.
Chelsae
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Check-in took almost an hour, the shower in the room was moldy on the perimeter and around the drain so we didn't use it. Charged for two breakfasts even though we had to leave before 6am and never went to the lobby where breakfast didn't start until 7am. Staff we did encounter was polite. Laundry machines and staff stated we could use quarters for laundry but the machines were card only. The QR code for machines didn't work so I had to go back up to my room to get a card to do laundry.
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Number of reviews per page
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