Overall Ratings & Reviews Comfort Inn Downtown Charleston

They were under renovation, it felt like all the fumes they produced felt like I hailed, constant smell of cigarettes and marijuana on our floor. Yes I understand they were renovating but we were never made aware of this at the time of booking which is something that should have been known. Lastly when on vacation this is the last thing you wanna deal with, aswell as the breakfeast portion, it was a grab and go from a small table. I wouldn’t recommend for a while until the big renovation is complete. The room was the only okay thing but I wouldn’t be proud to say it was adequate but for the price I guess you get what you deserve.

We stayed for 2n. The hotel is under renovation( not aware fr booking). No lobby they have mini reception tucked in the corner. I booked a standard 2 queen bed room. The room has tv, microwave, refrigerator & mini kuerig(that we don't use it, not sure if it's been cleaned). The bed was firm & comfy beddings were cleaned. Bathroom not enough space to put your toiletries not even a towel rack. The shower has no pressure because it doesn't close from faucet to shower. No hot breakfast but "only to go" because no eating area They have outdoor pool if the weather was permitted. The fitness room not available they use as a storage.

The staff were friendly. However, the building is under construction making it noisy and dirty. There was a layer of dust in most areas. Parking was very limited with some of the parking spaces being used to store construction materials. Very limited dinning within the immediate area. Would not stay here again.

Property was under construction. This was not disclosed upon booking. Was not worth the price charged. Our room was poor quality. The electrical was all connected by extension cords that were half plugged in to the wall (Total fire hazard). Mini fridge started making banging noises and didn't seem to be cooling properly.

Hotel under construction.should have been mentioned on line before booking. It was to loud and dusty from the construction.. We did not get any sleep that night before our appointment at the VA hospital.

Hotel was being renovated that the time of stay.

The property was under construction but the price was unreasonably high. This property is located in remote area where there is almost no restaurants nearby.

The property is under construction. The facility is old outdated and has roaches.

This hotel is disgusting. My daughter found hair in her bed and a bandaid in the sheets. When I went to ask for new sheets front desk said she didn’t know if she had access to them as they were renovating the hotel. Front desk person one of the nights had her 3 children at work with her sitting at the front desk. Loud people next to us. Mold in shower. No where to park.

The girl at the front desk was really nice. Staff all seem to be really nice. Hotel is under construction and area around. It seems sketchy hallway smells like somebody just rolled a fat one, but the beds are clean and comfortable.

Courteous staff!

Hotel was being renovated which was ok I just wish I knew ahead of time

They are remodeling.

This property is being remodeled. It's very noisy and dirty. All the parking is gone because of the workers and remodeling supplies trailers. The office wasn't identified to sign in. I had to search for the sign in desk.

Goog hotel

It was difficult to identify staff, as no one had on uniforms or name tags. We were very disappointed that over our 3 night stay, no maid service came to check towels, toilet paper, toiletries.

Extent of renovations were not disclosed up front. There was no sitting area in the lobby and breakfast was limited to frozen sausage biscuits, muffins, some yogurt, and granola bars. Virtually no signs of housekeeping during our 4 day stay. We were told at registration that housekeeping would come every 3 days. On the 4 day I asked the front desk only for them to say it was "by request" only.

I don’t remember seeing any notice that the hotel was under construction when booking. The staff was pleasant but the hotel should demand better cleanup by their contractors

This hotel is under construction

This hotel was under renovations when me and my wife were there for 3 nights. The staff were very friendly and knowledgeable. The problem was there was dried blood on the sheets which we didn’t notice to last night. The chair in the room was ripped and the arms were black with dirt. Plus we were never notified that there was just a grab and go breakfast. I understand they have to do renovations but the customer should have been notified of the breakfast. This experience is making me think of never staying at a comfort inn again