The heat didn’t work and there was no hot water. They promised to send someone and never did. I asked to speak with the manager and was told she was in her office and staff couldn’t understand why she didn’t answer her phone. Trying to contact anyone else has been a failure.
Dory
Business Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No hot water. Noisy. Old dirty, banged up furniture. Couldn't even sit in chair it was so gross. Rug dirty and fraying
German
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Quick easy check in room was nice and clean and free breakfast was great as well. Thank u for making our stay comfortable
Melany
Business Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The bathroom was cold that's the only problem i had, but bed is comfy and everything was clean
Dr. Larry
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Yes
Stefan
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
They lie about everything with Ramada 100 deposit on an 80 dollar room they don’t mention. Also, they won’t take cash all or cash for this deposit when they don’t even mention it. Lady at the desk was as rude as it gets. Never again. I never got in the room had to walk miles and miles to find my way home. And they’re talking like they may not reimburse me.
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Katalyna
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We didn’t have hot water and our room was cold and there was no microwave
Karen
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
My husband was having surgery at a nearby Hospital. We had arrived at 10am. He was not in a room until 7pm that evening.
I was exhausted and did not want to drive all the way home just to turn arround and go back to bring him home so I look booked a rm for the night.
Front desk person was very friendly and efficiant. The room was better than I had expected it to be. Comfortable king bed, cleanest bathroom I have seen. The room was just great as was the free breakfast.
I would most deffinately stay here again.
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Lorraine
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
There are a list of “ do better” : when assigning room be mindful of safety . I am a middle age female and the room initially I was assigned to was in the back of the hotel with very little lighting and lots of areas exposed to the general public , was very unsafe. The door latch was faulty. There wasn’t no assistance to guest with luggage I was struggling and no one offered any assistance checking in or checking out. The front desk was hidden in the corner office and you had to repeatedly ask for help before anyone would acknowledge,. When calling on the hone from the room the front never answered . This was n multiple occasions. I ask for repair of tv , a tech came and said someone would return it never happened however it was noted on repair log. I was being generous on rating a 2 . I was very disappointed and I will forward this complaint up to regional . Unacceptable stay.
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Richard
Business Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Best Value
Carlos Jair
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The receptionists were not very good but the rest of the staff was very friendly.
Philip
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Friendly staff
Yanet Mendoza
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Las niñas y del desayuno muy atentas y serviciales.
En cuanto al cuidado de la propiedad está muy deteriorada y con mala higiene el cuarto 230. El precio está muy alto para las condiciones del hotel. Y para colmo el parqueo costaba 10 dolares adicionales. Por noche..
William
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great n friendly staff
Oleksandr
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Was perfect
Michael
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It was great I will stay again
Malachy
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
good breakfast experience. Poor reception
Michael
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
If you are 5'3, like luke warm water, low security, and sketchy neighborhoods then this is the place for you.
I can't believe thr Ramada or Wyndham would ever sign off on this dive. I thought they would care a little about their reputation.
Keison
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was convenient for me and what I wanted to do. It was close to everything I needed.
Marilyn
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The problem with the keycards not working was frustrating ,, unfortunately it happened every time we went to check back in. No we did not have our phones near the door, it was constant. The vending machines did not work, so there wasn’t even water.