Overall Ratings & Reviews Baymont by Wyndham Plano

I stay there for 5 night and had no room service to clean the room and had to stop the staff in the hall to get fresh and clean towels.

Hotel was clean and provided a comfortable room.

The room was nice and clean. Very quiet

We arrived after 1 a.m. We thought the room was ready because the reservation was made several days ago and we paid early online. But it seems they gave us a room that was out of order. The bathroom was dirty and had mold. The towels were yellow and the bathroom curtain was yellow.

I would not recommend staying there. We had roaches in our room, mold in the picture frames in the room. Door jam busted on the bathroom door, mold on the lamp shades. The halls smelt of Marijuana. Mold on the window shades. The housekeeping didnt even come to clean or restock the room.

roaches, bed bugs

Good

It is a terrible and filthy place. It should not be on hotels .com at all. I asked to see 3 rooms and everyone of them was disgusting. I never want to book with hotels.com again. This was an awful and scary stay there. Around 9pm one of the office staff knocked on my door and forced me to open or he would call the police on me. He said i was not authorized to be there. I was alone and was terrified to open the door. He didn't have a uniform on either.

Just love the employees . They are wonderful Treat everyone the best

Hotel is very old, and in need of remodeling. The room was disgustingly dirty. The old paint was peeling in the bathroom, and the bathroom floor was dirty. The bed sheets were dirty and covered with hair.

Served the purpose but we would not stay again. Rented two rooms, one of them the air nor fridge worked so we had to request a different one. The hallways reeked of weed. Rooms were very run down and not overly clean. Sheets and blankets had stains. Staff was nice but didnt seem surprised about our issues.

Staff were friendly and property was quiet

Property condition was bad. Bed is too high specially for kids or seniors. Not a quality food in Breakfast

My room was clean and comfortable. The staff was good and kept an eye on hotel guests/long term stayers. Breakfast was not good and long term residents will bring breakfast to their rooms despite being told not to. Hotel doesn’t feel like hotel but more like housing projects.

The bathtub was very dirty, and there was black mold and hairs inside it. The toilet was had many roaches. Also, the beds had crumbs and burn marks on it. When we asked for a cleaner room, we got keys to another room that was also the same condition as our room. It seems like there was no room service.

Excellent

The staff was very friendly. The facility itself was dirty and falling apart. Our room had duct tape holding the dresser together. The sheets had cigarette burn marks and stains. The pillow cases had brown and red stains. The bath tub had pubic hairs all over it, and in the bath room area the counters were not cleaned and had coffee and stains and dirt on them, and the wall pannels fell down numerous times. The carpet had not been vacuumed. And the couch was dirty as well.

This motel has a pool outside it is green and swampy and when you go inside it says no smoking but it just smells like cigarettes in there. When you walk through the halls it smells muggy and like cigarette smoke and there are roaches crawling on the walls. Inside the room there were baby roaches in the bath tub, the tub was filthy and the toilet looked like the room hadn't even been cleaned. The floor by the bed had an ash from someone's cigarette, there were baby roaches coming out of the side tables by the lamps and some just crawling around. The sofa is filthy in there and it looks like it has never been cleaned or washed ever. I paid for 2 nights but I barely stayed that one night cause it was disgusting in there! I'm wondering how they are still open with those kind of conditions!

Ok so this is a budget hotel. Rooms are small and cramp and there are so many rooms ln every floor even close to the elevator. The room i stayed in was clean and had all the amenities i expect But it was cramp and bathroom was even more cramp. Hallways are very noisy and aggravating from other guests slamming their doors. I could hear sounds from every room as I’m walking. They do have snacks and drinks available for purchase in the main lobby. The breakfast buffet is limited and typical of a 1-2 star hotel. Don’t expect room service or cleanness in the public areas of the hotel. Location is next to lots restaurants and 75 in Plano. In my opinion, i wouldn’t stay here again. I can find something more comfortable for a little bit more.

I love the rooms, front desk is very nice and helpful.