Overall Ratings & Reviews Shilo Inns Newport Oceanfront

There's a couple dead stink bugs in one of the beds in 1 of our rooms, the sheets on 1 of the beds were wet. So we asked for extra betting and never got it. Then when I went to go talk to somebody in the morning. The lady was very rude at the desk. And there was no AC or anything in the room and it was super hot and one of the window blocks was broke and the screen was pushed out. Not very safe

This hotel is in the perfect location to view the ocean and explore Newport. It was clean and very comfortable.

I love the location and that dogs are allowed.

It did have a great view of the ocean, and I liked the location. There's a very good restaurant 2 blocks away that we walked to, plus it's very convenient for getting into Newport and doing things there. The staff was extremely friendly and helpful. The hotel is just a little dated, but everything was clean and the beds were comfortable. One thing they didn't mention is their pool is closed for rennovations until April or May? of 2025. So that was kind of a bummer to not know that ahead of time. Overall, though, it was a good place to stay

Our sign in was really nice. Great staff waited on us.

Easy check in and out, pleasant staff, clean buildings, working elevator, and they were quickly able to accommodate my request to be as close to the elevator as possible for mobility reasons. Minor maintenance issues that I am sure would have been quickly remedied had my stay been longer (one of the towels had a hole in it and the plastic cover over the flush handle on the toilet was cracked), but they were of little consequence for a short stay. A LOVELY surprise to have a small collection of dishes\cutlery and nice kitchenette counter space to make microwave meals a touch more elegant. Super helpful to have a box fan included in the room as well.

Great spot right on the beach. Access to beach was super easy, think it was like 90 steps down. There was a resting beach in the middle for those who need a break. It really was no problem though. Room was clean and quiet

Awesome view at a good price 😀

Ocean

Overall a decent little room. My only complaint was the smell of animals and smoke when entering the room. Not much parking by our room either.

Staff was very friendly. I stayed in back in the pet friendly rooms. My only concern was that it was so dark back there.

Nice staff and i really dont have any negative things to say.

What ruined the whole experience was a horrible blonde manager lady who cussed my husband out when our dog peed on a bush outside. She is a manager there and was saying she was going to come to our house and beat us up and calling us every swear insult in the book! absolutely terrible and will never ever return she is rude and crazy!!!!!! they advertise as a pet friendly hotel yet very clearly aren’t if a dog using the bathroom outside causes that foul terrible reaction! BEWARE EVIL BLONDE MANAGER LADY WHO THREATENS CUSTOMERS Rooms outdated, shower not clean, smells funky, windows foggy. restaurant and pool gone.

Great location, room was clean, good customer service. But absolutely not WORTH 135.00 for one night. Thought the pipes to all the bathrooms around us sounded like bombs, so the night of sleep was awful! Sooooo pissed at hotels.com for the not so realistic price. Shilo c’mon put some money in the property as of years ago!

Looks like it was under construction no restaurant and no mention on the website the building was freezing. The room was very clean though.

our room was ocean view the windows were so dirty you could hardly see the view… plus no heat

We were surprised to find that the website shows there is a restaurant and in fact it was for lease. The swimming pool was not in working order due to no roof on building. The floor in our room needs to be replaced as you can feel the boards lapped over each other. The rooms really need to be updated. The one good thing of our stay was the view.

Great dog friendly hotel

We had to ask for bedding, there was no trash cans in our room, the microwave location was poor ( it was in a cabinet at the end of our bed, and the clock on it was very bright, covered it up with a wash cloth to block the light. Over all the inn needs an update really bad.

Very Run down hotel. partially renovating. Paid for a Deluxe Room which didnt looked like the picture on Hotel.com. we had no hot water (someone installed the cartridge wrong on the bathtub. Switch to another room it was must better...and even had a newer furniture. there is no air con entire hotel. only fan available. toilet seats paint/ skin was peeling off. cost for rooms are too high for such condition.