Overall Ratings & Reviews La Quinta Inn & Suites by Wyndham Houston Southwest

Elevator did not work, and I found a used tampon applicator in my bathroom. When I told the front desk what I found no one ever came to remove it. They didn’t even offer me a different room.

If I can give under zero, I would be happy to do that the place it’s not safe at all the smelling of weed everywhere. Everything was bad the room it’s not clean and everything smells not good

The elevator was not working properly, the hallway had a weird smell, the doors to the adjoining rooms had mold.

The staff is friendly, the rooms are clean the parking is awesome and safe and the hotel is close to shopping and restaurants

Great location

Location was perfect.

There are a lot of roaches in the room but the breakfast is good. The reasonable price for this hotel.

Bathroom dirty, the phone service of the room never worked, no water on the room, at the front desk didn’t find our reservation at the beginning, poor breakfast no protein or fruits, just cereal and make your own pancakes. Small pool, I expected more.

The first thing that happened when we got in and got our room key was, we got stuck in the elevator because it was broken and no one let us know nor was there any out of order sign. And once we got up to our floor it smelled reeked of the devils lettuce so bad it was seeping into our room. The floor was also really got once you walked in from the stairs.

Everything was good except the double beds were small and weren’t really comfortable.

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We booked 2 rooms, one with a king size bed and the other one was booked for 2 beds. Both rooms had roaches, our daughter's room had such a roach problem that she asked to be moved to another room she was moved to a room with a full size bed to accommodate 3 guest my daughter slept on the floor that night she had to ask for yet another room the 3rd room had 1 king size bed so she never got the room that I booked for her which was a room with 2 beds for herself and two others. Overall the hotel was a huge disappointment and frankly I felt like they should have refunded me for her room or at the least given a discount. The staff was friendly but not accommodating. I will never stay at that hotel again. My overall rating is 1 star for terrible!

The staff were wonderful They were able to tell us about events dining and shopping in the area. The staff accommodated my family and myself during our stay.

This property had bed bugs and roaches everywhere on the 4 th floor I got bite up and we had move rooms twice and trying to figure out a solution to a better room let up to us not even getting are money back because it took up and hr of the stay and that’s only because we where trying to come up with a better plan and they said we took to long so we couldn’t get our money back… craziness .

This property was in an ideal area, close to a lot of places. Also, i enjoyed the gym and the complimentary breakfast was also a plus. I would definitely stay here again if i do decide to visit Houston once more.

Decent hotel

Good attention

Great staff and great location!!

Nasty and dirty smell bad

There was a cockroach in bed while I slept