7.8
Pleasant

From 978 reviews

Cleanliness

8.0

Room Comfort

8.4

Location

9.0

Service and Facilites

8.2

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Traveler Reviews Sheraton Tampa Brandon Hotel

Number of reviews per page
20
40

Top reviews

Oscar
icon-Business and Leisure Family
Business and Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great
Michael
icon-Business
Business

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great stay for client
Kaitlyn
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The TV in the room did not work at all, the door out to our balcony would not open and was stuck - room 511. On top of that, we were on the 5th floor which has an exclusive lounge for those who stay on the 5th floor. They do a free continental breakfast there- however, our room keys (that worked for our door) would not work to get us in the 5th floor lounge/snack & breakfast room, so we missed out on that benefit but sure paid a hefty price to stay at this hotel for one night. My husband went down to the front desk where he expressed our dissatisfaction in our stay and he was told we would be awarded points to our Bonifay account. I actually booked with Expedia and not Bonifay- when I looked at my account, I have been awarded NO points. Shocker! The hotel is in a good location and right off of i75.
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michael
icon-Business
Business

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

It was good
Fred

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Door to bathroom locked! AC super loud Set on 60 no where that in temp Bathroom was disgustingly dirty Shower was not clean Towels had stains on them NO shampoo only 2 pump bottles of conditioner and an empty shampoo holder White dust on everything No tv remote Phone not working Furniture was old, chipped Room/hotel smelled Front desk never answered phone so had to go down there to complain about the bathroom being locked Floor doesn’t even look like it’s been vacuumed Overpriced Front desk was VERY slow when checking in Overall a very poor experience and I will not be back or stay at another Sheritan
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Karly
icon- Family
Family

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Hotel and room had a terrible smell carpet was dirty cigarettes all over the entrance not happy as cleaning is very important for me and my family
Iain

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Nothing additional.
Salahuddin

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Nice room and comfortable
David
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

The people are great just the facility is lacking seen water leaking from the ceiling the balcony/ view was of the roof would not recommend the place but the staff is the only thing holding it together
Lyudmila

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Great staff. Clean and new
ricardo
icon-Business and Leisure Family
Business and Leisure Family

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Front desk. Need. Customer service
Winifred

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Very friendly staff.
William
icon-Leisure
Leisure

6.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Staff was very nice, it is just run down.
Sonja

8.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Hotel Staff were very friendly and did their best accommodate when I arrived and my room was not ready. The hotel furniture in the rooms need to be updated and could use some beautiful pictures for the walls
Ronald
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Everything
elio

4.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

the place is dated , not a fan of carpet in the rooms
Brittany
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Room wasn’t clean when we checked in. The staff made it right by upgrading us free of charge. Very nice, efficient staff.
Mary
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Nice and quiet and clean
Mary
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Very clean and wonderful employees. Nice and quiet.
Verified traveler

6.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Hotel was average in every way, 1st floor looks the best however, once we got to the second floor you notice the water stains and a smell but only in that area. The room smelled fine and looked ok but upon a deeper look the bed didn’t have a skirt on it, white sheets looked tinted, the phone didn’t work, ac detector was hanging half off the wall and the ac didn’t work. Had to call downstairs using my cell phone and they moved us to another room in which was better but still just average. I will say I didn’t see any bugs and the customer service was good and the location was safe in which is why they received 3 stars. I mostly wouldn’t stay again as the hotel just looks rough for a Sheraton and the 1st floor gives a false sense of elegance. If your looking to just crash a night this isn’t a bad options but for a long stay and the price I would look else where.
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