7.8
Pleasant

From 853 reviews

Cleanliness

8.0

Room Comfort

8.0

Location

8.2

Service and Facilites

8.4

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Traveler Reviews The Casablanca Hotel

Number of reviews per page
20
40

Top reviews

Justin
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

There was domestic violence in the room next to mine. Got woken up at 3am and kept up all night from building manager and paramedics running around the building looking for the room the screaming was coming from. Ran a bath for 4 minutes before they knocked on my door, wasted my bath bomb.
Julie
icon-Leisure
Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Staff were very friendly, nice rooms and amenities.
Jason
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Price was good close to a lot of things
Paul
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice room size, quite area, good parking and a pool
Kim
icon-Business
Business

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was SO quiet, even though it was right beside the QEW. I stayed at another hotel down the road and heard traffic in my room all night long.
Aurelia
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

You need to start renovating! Toilet etc was yuck. Tv didnt work properly either will not be back till you fix
James
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Good room size. Parking very convenient.
Verified traveler

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

People were excellent and very accommodating.
Penney

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The property was easy to find, clean and quiet. The desk staff were friendly and helpful
Karie
icon-Business with Children
Business with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff are very nice. Unfortunately the jets didn’t work in the jacuzzi tub. The staff came to the room to check it out, but they couldn’t fix it… they offered a different room, but we had already unpacked. Pool was nice though!
anwar
icon-Business and Leisure
Business and Leisure

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

area
Glenn

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Everything was fine.
Sue
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Really convenient for us visiting our daughter! The staff member at reception was really helpful and friendly. We had an issue with a clogged toilet and, as it was late in the evening and there was not a maintenance person available, she immediately moved us to another room, without any fuss. We had breakfast in the dining room in the morning, and it was delicious and served by another lovely staff member.
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Kyle

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Stuffy and dirtier than you’d hope rooms. Pool had swim lessons happening in them when we went at two different times.
Francesco
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Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Good location
Dale
icon-Business with Partner
Business with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Was convienant to highway
Aditya
icon-Business
Business

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Spacious rooms. Good parking and safe.
tanner
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Casablanca inn is a great place to look at and the lobby is beautiful but the rooms are not what you would expect coming when comparing the lobby. The toilet seat was peeling or looked damaged, and the washroom looks like it needs to be redone.
Teresa
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The location was great! It was extremely warm in the room when we first arrived and putting the air to coolest didn't help but the young lady at the desk gave us a fan and that provided great comfort. I know that hotels and apartments etc. shut off the A/C in mid-late October but this year has been especially warm and it would have been nice to have it still on. We were also very sad to hear that the hotel is being torn down to make room for condos! What a heartache and a horrible thing to do to such a lovely hotel! Surely there are enough condos in the area or at least another site where they could be built!! Very shameful!!
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Cindy

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Was a nice stay and staff were really great
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