I had a great stay for 1 night. The staff was very pleasant, my room very quiet (rm 602) , and had a hot shower and good internet.

Convenient location close to train station. Clean room and comfortable bed. Bathroom is tight by American standard but clean and towels are plush. Most importantly the staff are friendly and helpful. It was a very comfortable stay for a tired traveler.

Terrible place to park a large van that’s for sure but that’s partly my fault l suppose for staying so close to the centre.

we have a room facing the park the view in the morning and evening is pleasant. staff is excellent, They happy to assist you any way they can to make your stay pleasant

The building and rooms are beautiful and vintage. Loved the decor, staff were really friendly, good central location. Tea and coffee making facilities, sparkling water dispenser , coffee machine and cake! in reception. Difficult to park outside to drop luggage off and I hadn't been advised about this and the temporary road closure and road works.

Lovely staff, great room and good location

Stayed there 3 nights and ended up extending for another night. Staff are excellent—friendly and very helpful. Rooms (compared to N. America) are small but bed and bathrooms were clean. Elevator is tiny so we took the stairs most of the time when we didn’t have luggage. No AC but the nights were cool and we opened the windows (Don’t do this if you are sensitive to sound—you’ll hear the noise from outside). Very basic toilettries provided—all-in-one hand, body and hair soap in a dispenser, that’s it. So bring your own if you need lotion, conditioner etc. Complimentary coffee/tea available in rooms and in the lobby. The location is excellent if you want to be near the shops, train, bus and tram station. We felt safe during our stay.

Hotel is in the middle of everything and close to the train station. I loved the coffee provided in the small lobby of the hotel. The staff is very professional and go out of the way to please you. I was grateful that Florien at check in gave me a quiet room not facing the streets. Thanks for a great stay at the city of Nancy. Will definitely come back. Edward Ramos, New York

Hotel clean and nice staff but not hotel definitely not as nice as on the pictures. No lobby, just a tiny corridor opening on a small front desk. Cheap building and entrance, not corresponding at all to the pictures. Rooms are very small and noisy. Breakfast room is at the basement level with no window.

Very kind staff, some free biscuits and drinks, good location, beautiful and clean room!

Good location, small rooms, very friendly

No air conditioning in the whole property by +42° : how come ?

Our stay in Nancy, France was great. The hotel is rated 3 stars, but is hardly 1 star. The lobby is shabby, the room was tiny, the bathroom floor not clean and the elevator very, very slow. Also no air conditioning.

An excellent young lady served buffet breakfast on 12/30 really good : she works hard & quick, full of smiles during so many clients asking this or that! She was off on my 2nd day visit 12/31 > hope could meet her again next time when visit Nancy !

Rooms clean, , staff helpful , breakfast generous and great location.

The hotel is centrally located, and close to many restaurants and shops. The hotel is always staffed, which is nice, and always has free water, tea, and coffee at the entrance which is nice. Breakfast is very basic, as was or room. Parking was hard to locate, and because the hotel entrance is on a tram line (with no cars allowed), parking and check in was a bit difficult. Maybe a map and cost of parking locations would be helpful if provided for guests prior to check in.

This hotel had a great central location, and right next to a tram stop. There were some cracks in the ceiling (possible mold?), and the room was not very big for 2 people. However the staff was very nice and accommodating.

Great hotel, right in the centre of town and being greeted with sweets and bottled water is my preferable way to check in.

Coeur de City Hotel is a pleasant small hotel located within walking distance of most of the sites in Nancy. It is a short walk from the train station. The staff is friendly and helpful. The rooms are comfortable and clean. Breakfast was amazing.

The bed & pillows were comfortable. The room smelled like vanilla & cigarette (two smells I cannot stand). There was a cigarette butt on the floor under the heater. The room was so small that I tripped over my suitcase twice. The bathroom was a little creepy. But the worst part was the breakfast: the bread was very stale and so were the croissants. We are in France. This is not acceptable.