The hotel, while showing some signs of age with rooms that are a bit dark, maintains a good three-star standard with clean and comfortable accommodations. The staff stood out for their attentiveness and professionalism. Upon learning that an upgrade was unavailable, they promptly informed me and graciously offered complimentary items from the minibar as a thoughtful gesture. Overall, my stay was pleasant and satisfactory, reflecting the hotel’s commitment to guest comfort despite certain limitations.

The staff at this hotel are very friendly and helpful. I want to recognize Juan Antonio for being so proactive with customer service. He’s always actively monitoring customers to anticipate and ensure their comfort and needs. We really appreciate Juan Antonio and all the reception staff as well as the manager for going above and beyond. The big bathtub/shower is appreciated. The location is not walkable to old town but close enough for a brief car ride. You can drive straight down the main road and park along the road to be closer to the old town.

AC did not work and hotel does not even offer free breakfast to platinum Bonvoy guests. However, we got an unsolicited wake-up call by 4 armed police officers as an added extra, which delayed our day and destroyed our onward travel plans. Turns out my wife has a foreign sounding name so hotel staff tipped off the police and waisted everyone’s time. Nice town though and police were courteous enough and said sorry for brusk wake up call and hasta luego…

The hotel is located 10 mins from the centre and easy access to the highway. While parking is free, renting a car is recommended. Also, the breakfast is very good. This includes everything we enjoy, such as scrambled and boiled eggs, great coffee/teas, fruits and pastries, and traditional Spanish hams and cheeses.