8.8
Very Good

From 942 reviews

Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews Comfort Inn Surrey Hotel

Number of reviews per page
20
40

Top reviews

Daniel
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The location
David
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

When we arrived there was quite a bit of drywall and dust on the hallway floor but it was cleaned up quite nicely
Fabiola
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent time!
michael
icon-Business Family
Business Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Busy area due to major construction of skytrain otherwise very good.
steve
icon-Business
Business

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very good service
Richard
icon-Business
Business

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

--Mattress like sleeping on a rock that's covered with a couple of thin blankets; --Instead of a box spring or a platform like every other mattress I've ever seen or laid upon, the mattress is supported by bizarre structure made of what appear to be plumbing pipes; --Rather than cotton sheets like at every other Comfort Inn of the dozens in which I've stayed, the one in Surrey uses polyester sheets and a polyester coverlet over the thin, compressed duvet; --Although I set the Climate Control on FAN, HIGH, CONSTANT, OUTSIDE (which I interpreted as meaning that the air would be drawn in from outside) and the temperature outside was cold enough to be comfortable wearing a turtleneck, wool sweater, & winter coat, for some reason HEAT would automatically turn on in the middle of the night and warm the room to at least 75 degrees fahrenheit/23.889 Celsius, if not higher, which meant I would awaken in a full sweat and have great difficulty returning to sleep; --Unlike every other Choice hotel I've stayed in, the one in Surrey refused to give me a Late Check-Out, although I had stayed for 5 nights. The clerk informed me that I would be charged an hourly fee for each of the 1st 3 hours and then charged a full night's rate for any additional time after that.
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Yvette
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We loved the vicinity because the arena for the hockey tournament was only a two minute walk
TAI YOUNG
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The staffs were very kind and the facility was clean.
Kaden

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Awesome
guoqing
icon-Business and Leisure Family
Business and Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Very good!
Verified traveler
icon-Leisure
Leisure

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

On par with similar hotels but expensive for November and for the hotel quality. I did appreciate staff responsiveness to a family crisis. They successfully woke my family member when I could not reach them and on my request phoned me to tell me that they’d successfully done so.
David

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

A very nice stay, good value.
Rowell
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is clean and the staff are excellent especially Peter.
Francis

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

7
Sandra
icon-Leisure with Pet
Leisure with Pet

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Great services, great breakfast, polite, friendly and very helpful staff.
chaminda
icon-Leisure
Leisure

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Good place
Ma del
icon-Business with Partner
Business with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

good hotel and convenient
Reza
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

It was very perfect stay there for three night. But it was a little far from the sightseeing in Vancouver. Overall awesome.
Lorna

6.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Staff is not helping out other customers to operate the waffle machine, while she helps out the other customer only. Choosing certain customer to help out is definitely not good. Staff are not friendly.
zarina

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

good servicess
Number of reviews per page
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