Overall Ratings & Reviews Real Hanoi Hotel

The hotel is not as beautiful as in the picture, very old, the mattress bed is very hard, degraded and back pain, no soap shampoo in the room. It feels like using pictures to trick

The room is not clean and beautiful as the introduction, the quality of service is bad, in the introduction there is breakfast, when I go down, I see the face of both the mistress and 2 employees as heavy as lead, no one mentioned breakfast problem, like I owe them :) will not come back

Book a room but you can enter like a single. The floor is not brittle. Old equipment

The hotel is not like the picture. Late breakfast. A blanket is just a thin cloth.

I didn't receive breakfast, which was included in booking details

The hotel is quite old compared to the pictures

Room older than imagined. Dear sister. In the room with no window so slightly

The room is very pumpkin and has a moldy odor, spring pads lying back pain

Old and dirty. Mattress and bed sheets are not changed. Fridge with smell. Toilet smell, faucet rust. Old air conditioner, running like a tractor. I'm really disappointed. Non-electric power outlets. Just be each employee friendly. Also bad! Cheap but not too bad. Generally never come back.

The good location and Jenny (reception) was very helpful.

The room is clean and very basic. As the price is low so you may accept the quality. But the room and bed were very old

Accommodation is good, good location

Not exactly as expected.

It is acceptable if you are on budget journey

Old and unclean rooms, broken toilet, no parking.

I in room 204, the hygiene I see is not guaranteed, smells moist, the floor is also quite dirty.

At the door No mirrors in the room. Bad light and low light Service people speaking English should not improve.

Bedroom + clean bathroom, heart healthy as no lift u / up to 6th floor ...

Bad service in the bathroom part is broken, not repaired. Cause difficulty in using the bathroom. Owners do not care and do not pay attention to customers. The price of service standards is terrible. Hotel 800, but the service is 200.

The hotel is located in a small alley yet the rooms are comfortable for 1-2 nights stay, the bread served for breakfast is delicious.