8.7
Very Good

From 651 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

7.9

Location

8.9

Service and Facilites

8.7

People often mention about Citadines DPulze Cyberjaya
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Staff Friendliness (4)
Ambiance (4)
Room Space (4)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
Accessibility (2)
Check-in/out Time (2)
Family Friendly (1)
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Traveler Reviews Citadines DPulze Cyberjaya

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Customer reviews

JOVE M. P. S.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 day(s) ago

The room unit is very clean and comfortable, food is great, but the facilities of the gym room and swimming pool are not maintained. But overall, it is OK.

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C***a
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Leisure
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9.1

/10

Reviewed 9 week(s) ago

If you're looking for a nice neighborhood and vicinity to places such as mall, food stalls, public parks, this is the best hotel. It's a bit far from Kuala Lumpur city center, but I took grab from the Hotel to Cyberjaya/Putrajaya Train station (10 minutes drive) then head to Kuala Lumpur by KLIA express train, 17 minutes to KLCC. You can find everything you need in the DPulze Mall. Had a working microwave, fridge, stove, kettle, which was perfect! They provide us with amenities and utensils as well. Will stay here again in the future.
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Accommodation's Reply
07 Feb 2025
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
H***h
icon-origin-TRAVELOKA

9.4

/10

Reviewed 13 week(s) ago

I use to stay next door and change here. So far its better and the Staff is friendly and accomodating.

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Accommodation's Reply
20 Jan 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
W***n
icon-Business
Business
icon-origin-TRAVELOKA

9.3

/10

Reviewed 16 week(s) ago

Arrive 11 pm to check in; The reception staff warmly entertain our need. Room very clean & good ambiance. We enjoy our stay here except for breakfast not very good

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Accommodation's Reply
18 Dec 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 17 week(s) ago

All the best. Parking is also a flat rate because hotel guests will only be more interested if there is a restaurant buffet breakfast instead of packed food to the room. Easy access to the Mall next door just follow the door on the side of the hotel. A swimming pool is available.
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Accommodation's Reply
18 Dec 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
A***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.2

/10

Reviewed 43 week(s) ago

Nice location. Connected to d pulze shopping. Rooms clean and comfortable.

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Accommodation's Reply
07 Jun 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Khaltinie R.
icon-origin-TRAVELOKA

8.0

/10

Reviewed 49 week(s) ago

mesra pelangan memang terbaik akan datang lagi ..

1 people find it helpful

Accommodation's Reply
20 May 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.7

/10

Reviewed 50 week(s) ago

Nice place but everywhere is far from the city, Grab fare is twice as expensive to make food to take to the mall.
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Accommodation's Reply
19 Apr 2024
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Guest Service Manager
ANAN K. I. B. Z.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 60 week(s) ago

I would highly recommend to others.

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Accommodation's Reply
12 Feb 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
syamsulkamalmohd
icon-origin-TRAVELOKA

9.7

/10

Reviewed 62 week(s) ago

Pelayan kaunter mesra dan cepat

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Accommodation's Reply
29 Jan 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Deddy T.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 68 week(s) ago

The room is really dirty, I asked to clean it but it's still dirty. The standard must be raised further.
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Nik Muhammad Amir Syakkib Bin Nik Zulkifli
icon-origin-TRAVELOKA

9.0

/10

Reviewed 85 week(s) ago

Good spacious room, convenient parking The air conditioner in the bedroom is a bit loud.
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1 people find it helpful

Accommodation's Reply
22 Aug 2023
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. We also acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Ardy B. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 91 week(s) ago

The best hotel in Cyberjaya, just go down to the room in the lobby and there is an access door to Dpulze Mall. Parking using T&G one time entrance RM3.30 (must be validated at the lobby counter). There is plenty of parking but it depends on the peak season or school holidays. The room is really comfortable, I got a queen bed and there is 1 long sofa. The room is equipped with a kitchen cabinet, fridge and cupboard. Overall, this hotel is really the best for healing and having a quiet vacation. If you are hungry, you can go down to the Mall below the hotel and there is a TGV cinema. Forget the plaque, this hotel has a swimming pool and a gym but when we checked in both facilities could not be used due to renovations. If possible, give me a comfortable pillow, it's very soft and uncomfortable.
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Accommodation's Reply
16 Jul 2023
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better. Regards Siti Fateha Sairy – Asst Guest Service Manager
Jayle
icon-origin-TRAVELOKA

9.7

/10

Reviewed 119 week(s) ago

It 's my second stay at this apartment hotel, it will always be my choice because I like the environment, the cleanlines, the hotel staffs, and the convenience of this hotel, the best!

2 people find it helpful

Accommodation's Reply
27 Dec 2022
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
SITI A. B. A.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 119 week(s) ago

The air in room was smell bad dan disgusting. The water in pool is cold and there was no pool towel service.

1 people find it helpful

Accommodation's Reply
27 Dec 2022
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Asst Guest Service Manager
Jayle
icon-origin-TRAVELOKA

9.7

/10

Reviewed 131 week(s) ago

The environment are nice, room is clean and tidy, the staff are very friendly and helpful, especially when my kid keep playing the master bedroom door and make the door locked twice, the staff are very kind and help us to open and open it again. Thank you very much.

1 people find it helpful

Accommodation's Reply
18 Oct 2022
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Siti Nur Syakirah binti Dato Abdullah
icon-origin-TRAVELOKA

9.1

/10

Reviewed 138 week(s) ago

Very nice hotel! I don't usually like hotels with malls attached but this one is okay. Customer service could be improved as it took quite some time and several calls to get extra towel & other request to arrive. Design & decoration is okay. Prefer their other establishment but for the price it's worth it!

1 people find it helpful

Accommodation's Reply
15 Aug 2022
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. We also acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Redyta H.
icon-origin-TRAVELOKA

6.6

/10

Reviewed 140 week(s) ago

Need to have some deep cleaning for sure. Many dust in every room and the rug really full of dust. Bathroom kitchen need maintenance looks old apartement. But had a great location, that is make us can stay with happy heart. And the front office very helpful, thanks.

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Accommodation's Reply
10 Aug 2022
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better. Regards Siti Fateha Sairy – Asst Guest Service Manager
Norun S. B. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 143 week(s) ago

This hotel is really good. The hotel provides all necessity. It has iron, iron board, mini stove & kitchen, all cutlery, sofa etc. The hotel also next to dpluz plaza mall. Very easy & convenient to have food.

1 people find it helpful

Accommodation's Reply
11 Jul 2022
Hi, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residences. Regards Siti Fateha Sairy – Asst Guest Service Manager
NORAZLINA K.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 160 week(s) ago

2nd time staying here. All ok and best. Thank you.
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1 people find it helpful

Accommodation's Reply
21 Mar 2022
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Number of reviews per page
20
40