Overall Ratings & Reviews Extended Stay America Select Suites - Orlando - East

If there were any issues, they were able to correct them immediately, they were very friendly, professional and helpful.

Due to problems with their internet, front desk were not able to check me in, had to book another hotel

System was down, would check anyone into hotel

Floors were dirty, bathroom smelled of mold. Light bulb was burnt out, informed staff and nothing was done. It was bogus that I thought I was renting a room that had kitchenette but wasn't informed that there wouldn't be a single kitchen utensil

Muy buen lugar el servicio exelente

Javier was amazing

Manager was amazing . Javier

There were several tiny cockroaches throughout the room. The floors were dusty like they were not cleaned at all !!

The hotel cancel my reservation

Roach motel. Very poorly maintained. Luckily the sheets were clean and the bed was decent.

Terrible

The lobby attendant was very inexperienced and could not see my reservation and my check-in process took 20 minutes although there was no one there. The room smelled very bad and there was no shampoo or soap. There was a lot of noise coming from outside into the room. The sounds of the adjacent rooms and the upper rooms were all inside. When I came back late after dinner, the card did not open the door and there was no one on duty in the lobby. I called and waited for 15 minutes for him to come. They gave cards to two other people in the same room and they tried to enter while I was inside. I waited 20 minutes to check out and no one came. It was the worst hotel I have ever stayed in.

Staff is not friendly, room smelled of smoke

My only real issue was the street noise Has to be quieter on the backside of the building.

Not exactly a Ritz Carlton, but hey, you get what you pay for. If you want something no frills, and just a bed and a shower, that’s somewhat ‘clean’, then this is the place for you.. the good thing about it, it’s cheap!!

Absolutely horrible hotel. The place was filthy. The rooms smelled. And the area around it is unsafe. I would not let my family stay there and we did not stay there.

This is a HORRIBLE place to stay. Our room smelled moldy/mildewed. Do NOT stay here!!

No heat and TV did not work

Dirty noisy unsafe drugs

Told me there were no clean rooms available as they had an issue with the housekeeper. My booking was non refundable and no one wants to own up to their mistake