Overall Ratings & Reviews Riad Charai

Fantastic vibe and ambiance. Breakfast and dinner option is awesome. Super helpful staff

My stay at Riad Charai was very pleasant, homely feeling, and relaxing. The use of stairs for higher floors could possibly be taken into consideration for those who cannot climb stairs

Really a great place to stay, very convenient and within walking distance to everything in Medina.

The riad common area’s are beautiful and very traditional. Breakfast is basic and light. The area wasn’t great in my opinion. It’s located right beside the north wall of Marrakesh old town which is about a 20 minute walk from the Medina. This was mostly fine but we did encounter issues with local scammers threatening us to pay them after following us while walking home claiming to be ‘offering their time to direct us’. If this is your first time in Morocco and your not used to the common tricks these obnoxious hustlers do, then I would recommend staying closer to the medina (if you want the old town experience) or in proper hotel in the new town, as this is less likely to happen in the touristy areas from what I saw. Also, the hotel offer dinner on the first night through message after you book. As we arrived around dinner time we asked if they could prepare for us about 3 days before. When we arrived they didn’t know what we were talking about when we mentioned it. This was annoying as the riad doesn't have a make to order restaurant, you need to give them a lot of notice.

Road Charai was absolutely lovely from start to finish. When we arrived we were greeted with Moroccan tea and biscuits, shown to our room in which they upgraded us with no extra cost to a deluxe suite room, and told about the lunch and dinner services they provide. Staff were lovely and attentive, breakfast was included every morning consisting of pastries, coffee and omelette. The pool space was very chilled and the rooftop loungers quiet. The riad is situated close to the outskirts of the medina wall so it was a short walk to taxis and small shops/stalls. Would highly recommend for a short stay in a more traditional accommodation than your usual hotel.

Excellent riad!! No complaints.

Dreamy Riad , breathtaking decor , amazing staff serving amazing food. We stayed for 3 nights wish we had booked longer. They organised spa treatments for us also and transfers. We stayed to celebrate my 50th birthday and the staff sang to me and gave me cake , such a lovely gesture and I felt so special. It’s more towards the north of the medina so about 20-30 minutes walk to the square and many of the restaurants I wanted to visit but with maps we managed the medina very well , enjoying the narrow streets and souks. All part of the experience I came for.

Riad Charai is perfect for enjoying the REAL Marrakech Beautiful facility and close walk to most venues Staff is excellent Breakfast is delicious

A tranquil hideaway away from the bustle of the Medina. Very friendly and helpful staff.

I was nervous about this trip. Our first Riad cancelled on us. I had to book this one last minute. They were nothing short of amazing. They had a car meet us at the airport and dinner ready for us the first night even though we got there late. The room was clean and the staff was amazing. We also received spa services which were fantastic!

Riad Charai was the perfect experience. The Riad is decorated beautifully and provides a relaxing sancturary away from the business of Marrakech. The staff were wonderfully accommodating and the chef prepared some delicious food for us on a couple of occasions. We also enjoyed the spa treatments on site and would highly recommend. The location is about a 20 min walk from the more central parts of the city, however we also ate at some brilliant restaurants much closer (about a 10 min walk). It can feel like a bit of a maze trying to navigate back to the Riad and we had a couple of frustrating experiences with local 'guides' who couldn't take no for an answer, however not the fault of the Riad and they gave great advice for navigating the city on our arrival. Overall a wonderful experience, brilliant value for money and would recommend to anyone visiting Marrakech!

Loved the beauty and design of this space and the staff - especially Brahmin and the women in the kitchen - brought light and personalized the place for us. Thank you! An oasis in the busy medina.

Dirty & uncared for. White curtains have never been washed Rugs are full of holes Pretty at night when you can’t see all the dirt

Beautiful and spacious Riad with great service. Nicholas was a wonderful host.

Εξαιρετικό, μακριά από την βαβούρα του κέντρου και 2 λεπτά από πύλη. Άνετη επιστροφή με ταξί από πλατεία. Πεντακάθαρο, διακοσμημένο με γούστο και διακριτικό service

Perfect riad, great and friendly staff; highly recommended overall!

Amazing riad with excellent service! The staff made our stay here amazing

For the proce you pay, you wont find better in Mareackesh. Great location, great service and very nice place ! All The staff makes it great ! Ibrahim was specialy awsome.

From the moment we arrived we were looked after brilliantly by all the staff at this wonderful Riad. The building and grounds are stunningly beautiful and the decor and furniture quite breathtaking. Attention to detail runs through everything here .... even the bed linen was exquisite. Staff were always on hand to help, arrange trips , advise on places to go and the food was delicious.

It was nice surprise to see this hidden jewel in Marakesh's Old Medina. Within walking distance of all the historic sites. The courtyard was beautiful. The interiors were done tastefully. The Manager was very helpful. His staff member Rashid was very courteous and super helpful. The competent and courteous women employees were helpful and a positive addition.