Overall Ratings & Reviews Planta Centro Bacolod Hotel & Residences

Got a bad experience with the security guard who seemed very rude when asked where to park my car. He was very unprofessional. He should learn how to deal with guests even if he's under pressure. The whole experience was good, though. The hotel staff was very accommodating, the room was clean, and it's very accessible.

The staff was very nice and hotel rooms are clean. I had a standard room but it felt like deluxe due to the nice bed, spacious room and functioning mini-ref. Buffet breakfast was good, but I would recommend to widen their meal choices. Only 1 feedback on a staff where I asked for a coffee during breakfast but she rather served the other table. Overall hotel is great and well-maintained.

The place is situated at the center of the city, very accessible. The staff are very accommodating and the facilities are well maintained.

Hotel was good and rooms are awesome. Staff are accomodating

Breakfast buffet was great! The place is very convenient.

Value for money. The room rate is affordable and the location is accessible. Buffet breakfast is also very good for its price.

Place and location were good except there was a lot of noise coming from the hallway and room has no towel. TV remote was also missing. And bad wifi connection.

It was a cozy, simple, wide and quiet place!

it is a good place to stay, good food, clean rooms and courteous crews

It's was a mother's day gift to the mom of my son. They enjoyed it, just need to improve their customer service, but the place is great.

complimentary breakfast should have coincide with the number of visitor per room and not good for only 1.

A nice room, affordable price, friendly staff

I dont find it clean there's a lot of cockroaches inside the room and also inside of the c.r

We arrived at the hotel at 6 am and they allowed us to check-in early. It was very convenient because we are traveling with our baby. They also allowed us to check-out late until 1 pm, which we find very considerate. Thank you and we will surely be back in Planta Centro for our next business trip Bacolod.

Ok but they cannot access the reference given by traveloka so I thought they wouldn’t consider but at the end they did

The working table is great. Breakfast is superb I love it so much. I don't like the smell of the comfort room it's bad and they have the worst internet service!

Clogged toilet bowl; no floor rug in the bathroom; hot and cold not functioning; complimentary breakfast is only for 1 pax

Bad internet connection. The CR door has no lock. Complicated TV set up. No complimentary bottled water. Housekeeping did not made up my room. Though they granted my late check-out request.

Me and my friend had a great 3 days 2 nights stay at this hotel. The staff are very accommodating. We enjoyed our stay here, and if ever we'll be back at Negros, we'll be checking in here again.

The overall was Average... Except for the Meal. Expensive breakfast not worth it for 290.00 pesos Breakfast only 1 juice and coffee for beverage and the rest.. Nothing new or special with the food.. Preservative and oily hotdogs and deep fried fish fillet full of oils.. Swimming pool cannot swim too many activities.. good for conferences and nice building appearance newly renovated and clean and nice staffs.. But average hotel.