Overall Ratings & Reviews Waldhaus Reinbek

Everything was excellent. But missing air conditioner.

Excellent.

The service and the restaurant are excellent! The rooms are extremely clean and comfortable. The only thing that I was bothered by was the smoking in the restaurant bar.

Very nice property. Great staff! No air-conditioning.

We were just stopping for the night but despite there being a wedding party at the location, we had one of our best night sleeps.Really lovely helpful staff and fantastic comfort.

A lovely property, very unique and a refreshing change to the run of the mill chain hotels. Air con in the rooms would have been nice as the weather during our stay was very hot but this was offset by the beer being very cold !!

The hotel is great. The only thing we didn't likr was the breakfast, which was not worth its price. Our last night was Monday and there was only one guy working in the dining room. There was no refill when things were over, and we had to wait too long for service

A five star rating but no Air conditioning! For the room temperature the situation was simply disasterous. The restaurant was full both nights and totally understaffed. 2 hours for a quick dinner. So many other good hotels in the region.

The hotel is more a 3 or 4 stars than a 5 stars. It might be due to lower service quality in low season period. The rooms are clean, but design, furniture and equipment are very basic. I was in particular disappointed by the fact I couldn't use the Spa (Sauna) that only opens at 12pm and hotel reception not allowing a late checkout unless I pay extra 75 Euros.

Fantastisk hyggeligt hotel, venligt personale og god service. Ved spisning er der to rum og den første aften, var vi i det lyse rum - perfekt og hurtig betjening. Anden aften i det mørke rum - var ventetiden over en time på maden - det var det også i sommers da vi var der, og den samne tjener og samme undskyldning. Så næste gang, beder vi om et bord i det andet rum på forhånd.

5 sterne ? Sauna war kalt, hatte vorher gefragt. Das essen war kalt, der kellner sagte mir dass es nicht wie bei mc donalds wäre. Erst als man fertig war wurde man gefragt wie es war. Sehr enttäuschend

Sehr gutes klassisches Hotel mit einer hervorragenden Speisekarte!

Dejligt hotel, vi brugte det som sidste stop inden vi kørt hjem til DK. Dejligt stort værelse, super lækker mad i restauranten med god betjening. Fin morgenmad.

Dejligt - men et stort skår i glæden. Middagen den anden aften, da måtte vi vente over 1 time på maden - det er uacceptabelt.

Meget lækre omgivelser og behageligt personale

En god seng og et stort værelse med stort badeværelse.

Dejligt hotel med gode senge, rene værelser og venligt og servimindet personale

Die Unterkunft war sehr, sehr schön und das Personal super freundlich. Immer wieder gerne.

Skønt hotel med dejligt spa-område, venligt personale og hyggelig restaurant med god mad. Wi-Fi var det eneste der ikke var optimalt. Ellers var vi yderst tilfredse!

Wie immer sehr angenehm ✅