wonderful because of the people working on this hotel: Ms. Mai at the reception and Alaa at the Breakfast resturant

The food was outstanding, amazing!! So good, the staff was so friendly and professional, they made you feel welcome, my room and bed was super , really good

Old hotel, low maintenance, charging too high for the quality being offered. Location is the only attraction at this price.

It was amazing stay as usual. Special care taken by Emile was amazing. He ensured that all is excellent and I feel at home. This is so heartwarming. Such responsible people like Emile make the total difference. Thank you Emile.

It was amazing stay, the hotel location, staff, services made my trip so easy. The staff is super friendly and professionally helping the guest.

Room was clean and comfortable. Quiet and a good night's sleep. Good aircon. Bathrooms seem newly renovated and clean. Good location by the airport, but naturally further from other things in Cairo. Hotel foyer is quite dated. Breakfast was unfortunately poor overall, with terrible coffee and intermittent service, but staff are friendly when helping.

Near to airport

The stay was really good and the customer service were great.

Quality service, friendly staff, clean. Close to the airport. A bit pricey for Cairo, Egypt - $165/night. Overall, my experience was good and I recommend this facility.

Hilton Cairo Heliopolis exceeded my expectations! They were so welcoming and made us feel at home. My children absolutely enjoyed it too, especially the swimming pool!

There's lots of space, choice of places to eat and drink, and the gardens and pools are lovely.

Was ok.

Hotel is bery old building ., but rooms are refrubrushed

This property was amazing. The staff was very helpful from the time I entered the property to the time I left. Upon arrival my room wasn’t ready so I was put in a different room which didn’t have the best view but I was only staying for one night so the view didn’t really matter to me. The room was a good size, it didn’t feel too small. The restaurant options were great, I had Lebanese food and it was literally the best food I’ve ever tasted. The chef even came out to greet me and took a picture with me which was so nice of him. Breakfast was great they had a lot of different options. I had to leave early to catch my flight but I was able to take some treats to go. I’m a black female solo traveler with that being said I felt very safe and respected at this location and I highly recommend this hotel.

I have stayed at this property multiple times and always enjoyed the friendly staff and the rooms are great.

Service/people were good and helpful. Shower was not working and had to get it fixed twice. Fridge also was broken. Bed was uncomfortable

I cannot rant and rave enough about this hotel! My husband and I stayed here for 7 days with our 2 year old son. The staff was extra friendly and hospitable, and our room was VERY clean. I always wipe our rooms down with Clorox wipes because we have a toddler who touches everything and puts his hands in his mouth. Let me tell you! NOT A SINGLE PIECE OF DIRT CAME OFF ON THOSE CLOROX WIPES. I’m a mama bear and borderline germophobe, so I’m not exaggerating at all. I was just totally in awe. Every single member of staff was nice and friendly, and we literally felt like family. My son made friends with the staff at every turn, and he’s a moody toddler 😂 I recommend this hotel with 10 stars ⭐️

Loved my stay here. The hotel and room was very clean, the staff was so hospitable and they went above and beyond to ensure I enjoyed my stay. They checked in to see if I have any concerns or requests, and always greeted me with a smile. I felt at home, and wouldn’t stay anywhere else when I’m in Cairo!

Hotel itself is modern clean and comfortable. The service at the front desk terrible. As a woman waiting next in line to check in a family of 4 at 11pm, the desk staff allowed a tour guide with a fistful of 20 passports to push in front of me even though I was clearly next in line, and then another man step in and get served in front of me again. I could not believe my eyes when another male tried to push in front of me from the side of the desk and the checkin man went to let him push in. I had to step up and say to the person pushing in “no way is this happening again, I have had two men push in front of me already, I was here waiting before any of you and it’s not happening again. You will wait your turn. Only then did the The checkin staff sheepishly take my passports to commence checkin. It was extremely rude and poor by the reception staff to let 3 men push in front of a woman and her family.

Lovely big rooms, beds are like cloud nine and the service from all their hospitality staff was excellent. Lots of choice for restaurants