Overall Ratings & Reviews Hyatt Place Chengdu Pebble Walk

The pictures had a bathroom with a bath. There are no baths in the hotel! To find the place is difficult as one can't use Didi (local Uber) to search for the hotel. Besides that it was nice and comfortable.

We like the bedding and sofa as well as free wi-fi. We don't like the buffet that much. could be better for the price? put all western foods together and improve quality of both Chinese and western foods.

good location, good customer service, clean, new,

my wife is satisfied with the stay,the breakfast has a lot of authentic local sichuan food if you don't mind the spicy thing.

Everything was super awesome. The room was spacious, clean. Location is great. The staff in the lobby were very friendly. Breakfast was great too. Very satisfied!

The hotel staffs are good in helping the guests, rooms are clean.

The room was comfortable with a small sitting area. Plenty of universal outlets and USB plug ins came in very useful. Bathroom was spacious and had nice amenities. Breakfast buffet had many choices, both Asian and Western. Many restaurants available in the immediate area. Short distance from airport.

Great location, great staff, facility, will look again for a room next trip

Very nice and helpful check in staff and housekeeping. The room was cold and heat could not be turned on. Discovered an open window which could only be closed by a maintenance person with a ladder. Small black flying bugs in the room presumably came in through the open window. They did bring a space heater promptly. Checkout staff were pleasant but authoritatively directed me to the wrong airport terminal.

The hotel was was great. The service was wonderful. The location was perfect. The hotel is new and does not come up on maps. It was difficult to navigate back to the hotel.

Nice hotel. Good service. Clean. Only issue was the heater thermostat wouldn’t adjust to the desired temperature

This was my first trip to China and had a wonderful experience in Chengdu. The hotel is located about 15-20 minutes from downtown and the airport. There are restaurants and cafe in the nearby pebble walk which is picturesque and spotless. The hotel staff were professional and friendly. The morning break fast was fresh and the variety was good (try the morning ginger tea). The city of Chengdu was gorgeous and when I returned to the hotel in the late evening, I felt absolutely at home. I would highly recommend this hotel for any business traveler who needs peace and quiet after a hard days work. There is a nice gym available if you need to get in some cardio during your stay.

酒店出行比较方便，清洁卫生也不错！

房間很棒 乾淨又舒適 旁邊的小區晚上安靜、飲食也有許多店家 包括轉轉會和星巴克 來成都出差常常住這邊

CP值超高的旅店，早餐好吃

エントランス入り口の車どめがせまい。

엄청 저렴한 가격에 조식 포함 예약하였습니다. 다양한 가격의 음식점 거리도 있고, 기념품점과 마트가 가까운 최고의 위치입니다 호텔은 매우 조용하고 와이파이 접속도 원활합니다.

Wifi signal is weak for downloading apps and using LINE AND safari. No room service A little far for local attractions. Bad location if you plan to visit the Panda and Loshan Buddha statue in one day. Other then that. Great place.

宿泊代金が支払い済みなのに確認もしないで請求があり 中国人の友人が￥3000元ウィチャットで支払った 保証金には高いので確認したら 二重払いだった。 チェックアウトの時 クリーニング代が有るのに 請求されなかったので こちらから確認すると 請求が分かった。 1週間過ぎてるがまだお金は戻っていません。 チェック体制が良くないですね。 日本人だけの旅行には不向きです。

施設、立地、部屋も最高レベル。文句なし。クリーニングスタッフ、レストランスタッフも最高のサービス。ただし、一番重要なフロントスタッフは人も足りて無いし、対応もあまり良く無い。あからさまに嫌そうな顔をするし、本当にウェスティンか？と思うレベル。そこだけは残念。