8.8
Very Good

From 395 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

9.1

Service and Facilites

9.0

People often mention about Paradisus by Melia Bali
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Surroundings (2)
Family Friendly (2)
Activity Option (2)
Hotel Area (2)
Taste (2)
Ambiance (1)
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Soundproof (1)
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Traveler Reviews Paradisus by Melia Bali

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Customer reviews
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Margani M. M.
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Staycation
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10.0

/10

Reviewed 42 week(s) ago

It really feels children and family friendly with a beautiful and clean environment. Pleasant!
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Accommodation's Reply
09 Jul 2024
Dear Margani M. M, Warm greetings from the Island of the Gods! Thank you for sharing your experience! We are happy to hear that you find our environment friendly for families and children, and enjoy the beauty and cleanliness of our environment. We hope to welcome you back in the future for even more enjoyable experiences! Greetings, Kurnia Darmayanti. Guest Experience.
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S***R
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9.7

/10

Reviewed 43 week(s) ago

Friendly staff, however the management needs to improve the room housekeeping service. Our room wasn't cleaned until 5pm on several days, despite leaving the makeup room sign on the doorknob since 10am. Other than that, it 's as advertised.

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Accommodation's Reply
02 Jul 2024
Dear S***R, Warmest greetings from Melia Bali! Thank you for taking the time to share your experience with us. We appreciate your kind words about our friendly staff and are glad to hear that overall, your stay was as advertised. However, we sincerely apologize for the inconvenience you faced regarding the housekeeping service. It is disappointing to learn that your room wasn’t cleaned promptly despite your request. We understand the importance of a clean and comfortable stay, and we are addressing this matter with our management team to ensure that such incidents do not recur. Your feedback is invaluable to us as it helps us identify areas where we can improve. We hope that despite this issue, you were able to enjoy your time with us. Should your travels bring you back to Bali, we would love another opportunity to provide you with a flawless experience. Warm regards, Kurnia Darmayanti Guest Experience
i***e
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Leisure
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9.7

/10

Reviewed 47 week(s) ago

The coffee latte is delicious. There is not enough drinking water in the room, but you can still ask for it.
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You N.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 54 week(s) ago

Puas menginap di sini semua fasilitas lengkap dan seluruh staff ramah-ramah🫶 🥰.

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Marizka T.
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5.8

/10

Reviewed 94 week(s) ago

Pelayanan untuk turis lokal berbeda perlakuan, tidak ada welcome drink saat tiba. Air mineral free hanya diberikan 2x dari selama 3 hari menginap. Tidak adanya sopan santun atau ijin masuk kamar saat membersihkan atau meletakkan air minum. 3x masuk kamar tanpa ijin atau adanya saya atau adanya tanpa meminta kamar dibersihkan dengan tanda di pintu. Pernah saat saya sedang berganti baju, hanya diketuk pintu dan langsung buka pintu kamar sebelum diijinkan masuk dan memberikan info siapa ingin apa.
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2 people find it helpful

GROMY S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 101 week(s) ago

Hotel was great with excellence services. More variant breakfast if possible.

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Accommodation's Reply
30 May 2023
Dear Gromy Samsudin, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. Words cannot describe how delighted we are to receive such fantastic feedback from our valued guest. It is pleasant to learn that you had an enjoyable stay with us. Our aim is to provide not only a convenient staying experience, but we also want to deliver a well-deserved vacation for our guests with a plethora of activities and facilities available within the resort for all ages: adults, teenagers, and children. You may rest assured that your feedback about the breakfast variety and selection has been forwarded to the concerned department head for our immediate follow up. We hope to have another memorable stay experience with you in the future. Best regards, Kurnia Darmayanti Quality Control Officer
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Alawiyah R. D.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 116 week(s) ago

Saya di sini 2 malam rasanya puas. Cuma sayang kolamnya kotor, orang-orang habis dari pantai langsung nyebur jadi banyak pasir, ada beberapa note buat yang mau stay di sini. 1. Kalau pilih kamar premier & ingin yang ada bathtub nya, request di note saat booking, karena di deskripsi travel agent ada bathtub tapi kemarin pas di sana gak ada, jadi harus nunggu 2 jam buat ganti kamar. 2. Setiap jam 9. 30 kamar dibersihkan, kalau memang tidak berkenan, silakan gantung Don’t disturb sign di pintu, kalau tidak, akan otomatis dibersihkan. 3. Sepeda disewakan 70 ribu/jam. 4. Go/grab/shopee food cuma boleh sampai pos satpam, jadi kalo order ambil ke sana, lumayan jalannya. 5. Jauh dari minimarket, jadi buat yang mau hemat & jajan, pastikan persediaan snack kalian aman. 6. Breakfast halal/non halal tempatnya dijadiin 1, hati-hati buat yang muslim. Semoga kelak makanan halal & non halal dibedakan tempatnya. 7. Buat yang gak suka jalan, siap-siap kaki pegel karena memang jalannya lumayan buat dari/ke pantai dari/ke lobby. 8. Buat yang suka berenang banget, mending booking kamar yang lagoon access karena di sana kolamnya bersih.
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6 people find it helpful

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Chairul Y. H.
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9.4

/10

Reviewed 117 week(s) ago

Awesome! Beautiful beach, nice garden, romantic ambience, kids friendly.

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Nuri y.
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10.0

/10

Reviewed 122 week(s) ago

Sangat indah dan asri hotel dengan akses pantai dekat.
+2

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Jess L.
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9.4

/10

Reviewed 122 week(s) ago

Kids club is amazing. Hotels ground is upkept well. Staffs were nice and accomodating.

1 people find it helpful

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Cindy P. R. P.
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10.0

/10

Reviewed 123 week(s) ago

This was my 2nd visit staying at Melia and It never disappoints us! Starting from the lobby, greeter will be called your name and accompany you to the receptionist after that they'll give you welcoming drink and will get you to the room once your room ready. The room was spacious (5/5) The cleanliness also super (5/5) The friendliness also super (5/5) The breakfast (5/5) The facilities (5/5) Thing that We'd love to coming back here is because the kids facilities as well as the activities. Will be back to staying here again, because we're feeling full! Love
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2 people find it helpful

syaifullah n.
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6.4

/10

Reviewed 124 week(s) ago

Unfriendly service, especially towards local tourists, standard and less varied food.
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1 people find it helpful

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firmansyah
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9.7

/10

Reviewed 125 week(s) ago

Very good hotel, very nice environment.

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Putri F. A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 126 week(s) ago

The staffs really helpful and nice. Resort also well maintained. I got an upgrade room to junior suite. I went to solo trip and fully satisfied with Melia Bali.

1 people find it helpful

danissa p. p.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 127 week(s) ago

The room itself is outdated for sure, but clean. Everything in the room works properly. This hotel get a big plus from the kids club. We love the kids activities set by the hotel, they have nice and clean play room, they held campfire and handout marshmallow during sunset, and followed with movie nights for kids with free popcorn and water. Their pool was old nit not bad too. The breakfast was okay too.
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2 people find it helpful

Holy P. /. K. P. /. C. P. A.
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6.7

/10

Reviewed 128 week(s) ago

Employees are not friendly, please be more trained on how to talk to customers from the receptionist to the restaurant staff. Hotel ok. Managers ok. But the service is lacking for a 5 star class.
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Dwiana Hanijayati Wahyudi
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6.3

/10

Reviewed 129 week(s) ago

Waited for 1,5 just to check in. Good food though.

1 people find it helpful

Galih N.
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9.4

/10

Reviewed 133 week(s) ago

Very convenient hotel for a staycation. Especially for the family. Lots of activities for children and adults.
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5 people find it helpful

Cakra K.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 137 week(s) ago

This time, I stay at 4 hotels for 10 days, Melia, Westin, Anvaya and Sofitel. I am most grateful for MELIA, westin and anvaya. Melia is best. Room is large, didn't see mosquitos at all, heard fogging daily. Breakfast is superb, fresh fruits, excellent bread, excellent bacon, great service. Kids Club is superior with marshmallow and movie night every day. Only 1 step lower from Westin due to numbers of staffs employed. Pool is Awesome, great for kids, got morning exercise every day. Beach is great, soft sand just like Westin. Garden is very beautiful, got many spots for taking photos. Crowd is full with beautiful girls, and nice too. Not as ugly and proud as in Sofitel. Melia is a must visit hotel in Nusa Dua Bali, for sure!
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Revvi A. S.
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9.3

/10

Reviewed 145 week(s) ago

The hotel has a private beach which is very clean and has calm waves. There are many facilities such as gym and sport courts. All staffs are very friendly. The building is quite old and need maintenance in few area such as the elevator. The food is not as I expected from 5 stars hotel.

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