Overall Ratings & Reviews Kumala Hotel Banda Aceh

The Business room is very small and the room is not soundproof at all.

The hotel is quite clean, but there are many small cockroaches around the bed. The room does not have a sink. Overall the room is quite clean. The breakfast menu is too little variety, but the taste is good.

The air conditioner is not cold enough with the large room and the hot Aceh weather.

Kamarnya bersih, nyaman, dan akses dekat ke mana mana. Pasti akan balik ke sini lagi.

The lobby is nice and neat. But unfortunately when you're in the room it's not the same experience. Rooms are quite small. The AC is a little noisy. The bathroom has little water. Overall the room floor looks like an old hotel that is not well maintained.

Good facilities but the water in the shower is small for the 4th floor.

Hotel staff is very welcoming and friendly. Room was clean and nice. Breakfast didn't have enough vegetarian choices. My request for a room on a higher floor was not followed. Nevertheless, I had a nice stay at that hotel and can recommend it.

Bagus bersih dekat tempat makan.

Very satisfying service. Especially in the dining room, very responsive.

Good and friendly service, satisfying.

Lokasi hotel strategis untuk keperluan saya di Aceh. Karyawan ramah. Kendala di head shower air panas tidak keluar, hanya di keran bawah, sudah dicoba karyawan tetapi tetap tidak bisa. AC sempat masalah tidak dingin, setelah diberitahu langsung ditindaklanjuti jadi dingin. Hotel, kamar bersih, nyaman.

I stayed only for one night transit after field work. Although the building is side by side with others and you may stay without panoramic window, the room is quite comfortable and clean, breakfast was modest but ok

The shower water is not hot, even though the rates are > 500 K.

The hotel staff are very helpful and friendly. Bedroom and bathroom are clean. Wifi works well. Breakfast is also fine.

The rooms are clean, the service is ok, the food is delicious.

Strategic location, along the road there are many places to eat, the rooms are clean, the service is good.

I had an unpleasant experience while staying here, I already made a booking through the application, and when I checked in the hotel said it was not on behalf of my order, after straightening it out for an hour and contacting the travel agent, it turned out that my order had been in since I made the payment. But the receptionist carelessly continued to say there was no incoming email for my order from the application, imagine I brought guests from Jakarta for almost an hour I couldn't check in, because of the hotel's carelessness, lastly I booked this hotel, not really a recommendation.

Very good even though it is a two star but the rooms are very nice and well maintained.

Very worth it, satisfying service, very friendly staff, welcome drink is provided, the room price is very affordable, the location may not be in the city center but not far to the city center, recommended!

The rooms are clean, the service is very good and very friendly, the food is also very satisfying. Very recommended. Next time I go to Banda Aceh, I will choose this hotel again. 2 star hotel 4 star taste.